Satellite Care Assistant

About the role

The Satellite Care Assistant plays a crucial role in supporting the day-to-day operations of San Diego Humane Society's Project Wildlife team. This position involves handling administrative logistics, assisting with data entry, coordinating animal movements, and serving as a backup for transport teams.

Responsibilities

• Maintains accuracy of the patient database, animal records, and wildlife transport records; coordinates and assists with data entry and ensures all records are accurate and up to date.
• Assists with monitoring the satellite care mobile phone and serves as the point of contact when assigned.
• Assists with coordinating animal placement, movement, and release within the satellite care system; works with Wildlife Rehabilitation staff and Wildlife Admissions and Satellite supervisor to arrange transport and transports wildlife patients between Oceanside, Escondido, San Diego, and Ramona campuses as needed.
• Serves as a point of contact for satellite volunteers with animal husbandry or health issues; troubleshoots by investigating problems and consulting with the Wildlife Admissions and Satellite Supervisor and/or Medical staff.
• Works with Volunteer Engagement (VE) to provide instructional demonstration sessions on animal handling techniques with staff and satellite volunteers; partners with VE and Satellite Supervisor to track progress of satellite volunteers and follow up with those who are not meeting minimum commitments, require additional training, or fail to complete onboarding steps.

Requirements

• A high school diploma or equivalent.
• An associate's degree in Wildlife Sciences, Animal Behavior, Zoology, Biology, or related field and at least one year of professional experience providing administrative support and working with volunteers preferred.
• Knowledge of various animal medical records and a strong knowledge of Microsoft Office Suite is required.
• Prior experience working with/in a wildlife-related organization is highly preferred.
• Experience with basic construction, and minor repair preferred.

Qualifications

• Must have a valid driver’s license and be approved by SDHS insurance carrier to drive a company or personal vehicle for work purposes.
• Additionally, applicants must have a vehicle that can transport small animals and supplies.

Skills

• Strong organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Basic computer skills, including proficiency in Microsoft Office Suite.

Benefits

At San Diego Humane Society, we offer competitive pay and paid time-off (including your Birthday Day Off!), a comprehensive benefits package, training and well-being programs, a 403(b) retirement plan with a 5% match after 1 year, free pet adoptions, pet vaccines and spay/neuter services, and much more!