Satellite Billing and Payment Coordinator

About the role

As a part of the Billing team, you will specialize in processing payments and billing customers. You will work within a designated group where training will be provided to develop expertise in invoicing, payment resolution, audit, specialized billing, and large-customer support.

Responsibilities

• Process incoming paperwork for billing and accounts payable
• Review all documents for accuracy while ensuring they are filled out completely
• Make outbound calls to resolve paperwork issues
• Communicate with sales teams and customers to help resolve any billing discrepancies
• Answer incoming calls and connect them to the appropriate team

Requirements

• Ability to take ownership of responsibilities and see tasks through completion
• Excellent communication skills with great attention to detail
• Proficient with Microsoft Office products
• The desire to be a part of TQL while contributing to continued growth
• Experience in bookkeeping, clerical accounting, AP/AR, or general office support preferred

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1, etc.) will not be considered.

Location: 200 Regency Executive Park Dr., Charlotte, NC 28217