SATCOM Government Customer Systems PMT, Amazon Leo Government

About the role

Amazon Leo is Amazon's low Earth orbit satellite network delivering fast, reliable internet connectivity to customers beyond existing networks. The Sr. Product Manager – Technical role in Amazon Leo for Government (ALG) Technical Operations will define requirements and build government customer systems enabling satellite broadband contract lifecycle management, broadband ordering and product fulfillment, including direct government engagements, subcontractors and value-added reseller partnerships. This role will integrate upstream and downstream systems and serve as Single-Threaded Owner (STO) for large, complex, strategic business and technology initiatives, owning business requirements, solution architectures, project plans, aligning teams, and tracking progress for multiple interconnected workstreams.

Key responsibilities

• Develop systems capability roadmap plans with internal and external stakeholders
• Evaluate and recommend product and service enhancements that improve the contract onboarding, ordering, fulfillment, and programmatic service management experience for government customers
• Communicate progress across various workstreams to senior and executive leadership
• Identify partner needs, define business requirements, and launch new features which improve overall customer experience and value proposition
• Manage new projects end-to-end while maintaining high standards
• Drive systems development readiness spanning different partner types with varying needs, maintaining a robust view of risks and opportunities for launching service in new countries for ALG

Basic qualifications

• Bachelor's degree
• Experience owning and driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred qualifications

• Experience using analytical tools such as Tableau, Qlikview, or QuickSight
• Experience building and driving adoption of new tools

Pay

Base salary range: $151,200.00 – $204,600.00 USD annually. Final compensation determined by experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D with option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement), 401(k) matching, paid time off, and parental leave.

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