Jobs · Marketing · Tennessee

SAP Product Owner Retail/OTC

Altar'd State · Knoxville, TN · 2 wk ago
MarketingFull-time

Primary Responsibilities

  • Strategy, Roadmaps & Capability Management
  • Responsible for defining, managing, and owning Retail capabilities and the SAP Platform in alignment with business partners and IT strategies.
  • Responsible for mapping end-to-end business processes to solution capabilities across COEs and coordinating with peer Product Owners.
  • Owns and maintains capability catalogs for both the Retail Technology and Back Office Systems Capability Groups.
  • Executes against the IT, Retail, and Back Office Roadmaps aligned to business objectives and IT strategies.
  • Proactively communicates capability roadmaps and IT strategies to all key stakeholders and other IT CoEs.
  • Identifies and develops opportunities to leverage the capabilities of the SAP platform, creating long-term value to achieve business objectives.

Solution Delivery & Project Execution

  • Accountable to facilitate solution design and drive delivery across cost, schedule, and scope, including the mitigation of risks and issues.
  • Validates and signs off on new solution designs, projects, and enhancements to ensure they meet business requirements and objectives.
  • Delivers solutions and automation with a focus on enhancing the customer experience and operational efficiency.
  • Manages capability management on projects, executing tactics aligned with strategy and communicating goals at a strategic level.
  • Manages the supportability of solutions, including safeguarding the integrity of the upgrade path.
  • Maximizes the value of available tools and applications, continually looking for improvements and application rationalization (including eliminating applications with duplicate capabilities).

Stakeholder Collaboration & Vendor Partnerships

  • Builds and maintains effective, collaborative, credible working relationships and active communication across CoEs and diverse business leaders.
  • As a reliable conduit of information between different teams, knowledgeably responds to questions from any stakeholder.
  • Owns day-to-day relationships and builds strong partnerships with SAP and other Retail Technology vendors.
  • Manages multiple vendor relationships to ensure the best performance, compliance with approved guidelines, and maximum financial return.
  • Stays current with vendor product roadmaps, emerging innovations, and industry best practices to effectively apply them to the company's technology landscape and key business goals.
  • Operates with an "All For One" approach to achieving organization-wide priorities.

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