SAP Product Owner Retail/OTC
Altar'd State · Knoxville, TN · 2 wk ago
MarketingFull-time
Primary Responsibilities
- Strategy, Roadmaps & Capability Management
- Responsible for defining, managing, and owning Retail capabilities and the SAP Platform in alignment with business partners and IT strategies.
- Responsible for mapping end-to-end business processes to solution capabilities across COEs and coordinating with peer Product Owners.
- Owns and maintains capability catalogs for both the Retail Technology and Back Office Systems Capability Groups.
- Executes against the IT, Retail, and Back Office Roadmaps aligned to business objectives and IT strategies.
- Proactively communicates capability roadmaps and IT strategies to all key stakeholders and other IT CoEs.
- Identifies and develops opportunities to leverage the capabilities of the SAP platform, creating long-term value to achieve business objectives.
Solution Delivery & Project Execution
- Accountable to facilitate solution design and drive delivery across cost, schedule, and scope, including the mitigation of risks and issues.
- Validates and signs off on new solution designs, projects, and enhancements to ensure they meet business requirements and objectives.
- Delivers solutions and automation with a focus on enhancing the customer experience and operational efficiency.
- Manages capability management on projects, executing tactics aligned with strategy and communicating goals at a strategic level.
- Manages the supportability of solutions, including safeguarding the integrity of the upgrade path.
- Maximizes the value of available tools and applications, continually looking for improvements and application rationalization (including eliminating applications with duplicate capabilities).
Stakeholder Collaboration & Vendor Partnerships
- Builds and maintains effective, collaborative, credible working relationships and active communication across CoEs and diverse business leaders.
- As a reliable conduit of information between different teams, knowledgeably responds to questions from any stakeholder.
- Owns day-to-day relationships and builds strong partnerships with SAP and other Retail Technology vendors.
- Manages multiple vendor relationships to ensure the best performance, compliance with approved guidelines, and maximum financial return.
- Stays current with vendor product roadmaps, emerging innovations, and industry best practices to effectively apply them to the company's technology landscape and key business goals.
- Operates with an "All For One" approach to achieving organization-wide priorities.