SAP PLM Consultant

Key Responsibilities

• Provide post-go-live stabilization support (hypercare), including issue resolution, defect analysis, and performance optimization
• Conduct Root Cause Analysis (RCA) for complex PLM and cross-functional issues and drive sustainable resolutions
• Monitor system performance, identify bottlenecks, and implement improvements for stable operations
• Design, configure, and support SAP PLM functionalities including: Specification Management, Engineering Change Management (ECM), Document Management System (DMS), Bill of Materials (BOM), recipes, production versions, and Product Data Governance
• Support product lifecycle processes from ideation to manufacturing and compliance
• Ensure seamless integration with SAP modules such as PP-PI, QM, MM, and Supply Chain
• Lead resolution of complex incidents and defects, ensuring adherence to SLAs and quality expectations
• Collaborate with technical teams (ABAP, integration) for issue resolution and enhancements
• Drive continuous improvement to reduce recurring issues
• Support unit testing, SIT, and UAT cycles
• Validate and manage data migration activities (product specifications, material master, BOMs)
• Ensure data consistency and quality post-migration
• Work closely with business stakeholders, R&D, and manufacturing teams to align PLM processes with business needs
• Conduct workshops to gather requirements and drive process improvements
• Build strong trust with business users through proactive communication and delivery
• Prepare and maintain: Functional specifications, Solution design documents, Test scripts and user guides
• Ensure adherence to SAP Activate methodology and project governance standards

Requirements

Strong functional expertise in SAP PLM

Hands-on experience in post-go-live stabilization

The ability to drive issue resolution, process improvement, and business alignment in a fast-paced environment

Pharma industry experience

Qualifications

10+ years of experience in SAP PLM consulting

Skills

Strong analytical and problem-solving skills

Excellent communication and collaboration skills

Ability to work independently and as part of a team

Experience with SAP ABAP and integration technologies

Knowledge of SAP Activate methodology and project governance standards

Benefits

Kaleidoscope, an Infosys Company, is an equal opportunity employer

Pay

N/A

Schedule

N/A