SAP ME/MII Specialist (can be remote)

Position Summary

The SAP ME/MII Specialist is responsible for the implementation and support of highly secure and resilient information technology solutions and is considered a subject matter expert.

Essential Functions

• Provides technical support, troubleshooting, and maintenance for SAP ME, MII, and Plant Connector applications, including resolving system issues, investigating root causes, and implementing solutions to minimize downtime.
• Leads the development and implementation of solutions that address new business requirements, risk management, and producing standardized documentation.
• Collaborates with business users, IT teams, and external vendors to analyze business requirements, design solutions, and implement enhancements or new functionalities.
• Maintains system performance, identifies areas for optimization, and implements improvements to enhance system reliability, scalability, and efficiency.
• Configures and maintains SAP ME and Plant Connector application settings, parameters, and master data to ensure accurate and efficient manufacturing operations.
• Develops and maintains system documentation, including technical specifications, user guides, and standard operating procedures.
• Supports and guides end-users to maximize system utilization and adoption.
• Stays informed about industry trends, best practices, and new technologies related to SAP ME, MII, and Plant Connector applications, and proactively recommends solutions to address business needs.
• Understands business impact; creates and communicates decisions impacting the wider business, effectively managing customer expectations.
• Guides and trains team members in technical business skills & processes.
• Applies and leads continuous improvement initiatives to streamline and improve system efficiencies within the Enterprise solutions working closely with division/group on localized systems.
• Performs IT life-cycle management methodologies, including design, system analysis of complex technologies with considerable scope, development, testing, project management (goals and objectives) and change management.
• Establishes methods to monitor and improve performance of systems and processes; identifies deficiencies in IT systems/processes and recommends solutions / areas for improvement.
• Serves as a single point of contact for all communications with 3rd party vendors while managing project expectations.
• Available to provide after-hours technical support as needed.

Qualifications

• Bachelor degree in computer science, information systems, or related area (or international equivalent)
• 15+ years of experience in IT, preferably with SAP products
• Strong technical expertise in SAP ME, MII (Manufacturing Integration and Intelligence), Plant Connector, and related SAP modules (PP, MM, QM).
• Hands-on experience with SAP ME configuration, customization, and integration with shop floor equipment and systems.
• Excellent analytical, problem-solving, and communication skills, with the ability to interact effectively with stakeholders at all levels.
• SAP certification(s) in relevant modules or technologies is preferred.
• Excellent written and verbal communication and collaboration skills.
• Ability to maintain professional and strong relationships with business partners, contractors, and stakeholders.
• Experience in Agile methodologies and can apply those processes to everyday work.
• Experience in security best practices and compliancy requirements for area of expertise.
• Demonstrated ability to lead teams and manage projects effectively.
• Experience working in LAN/WAN support, help desk, PC Support, Software support.
• Experience working with Engineering and Manufacturing applications and IT Security preferred.