SAP Manager

About the role

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work.

Responsibilities

• Lead end-to-end SAP Sales and Distribution / Order-to-Cash (SD/OTC) process design, including order management, pricing, shipping, billing, and accounts receivable.
• Configure SAP SD module components, such as sales order types, item categories, schedule lines, pricing procedures, condition techniques, and copy control.
• Optimize Available-to-Promise (ATP) logic for real-time availability checks, considering stock levels, planned receipts, and lead times to confirm delivery dates.
• Collaborate with supply chain teams to optimize ATP logic for real-time availability across warehouses.
• Troubleshoot integration issues between SD billing and Financial Accounting and Controlling (FI/CO) for accurate account determination and revenue posting.
• Troubleshoot tax integration issues with Vertex.
• Support Electronic Data Interchange (EDI) interfaces for OTC processes such as inbound sales orders (e.g., EDI 850) and outbound invoices (e.g., EDI 810).
• Troubleshoot EDI issues, including mapping errors, IDoc failures (e.g., ORDERS, INVOIC).
• Collaborate with middleware teams (e.g., Biztalk) to resolve connectivity issues with trading partners.
• Validate EDI data accuracy for orders, invoices, and advance shipping notifications (ASN) to ensure compliance with partner requirements.
• Support testing and onboarding of new EDI partners, ensuring seamless integration with SAP SD.
• Facilitate workshops to gather business requirements, perform fit-gap analysis, and map solutions to client needs.
• Lead cross-functional teams, coordinating with FI/CO, Materials Management (MM), Production Planning (PP), and Warehouse Management (WM) consultants to ensure seamless module integration.
• Partner with business stakeholders, including sales, customer service, and supply chain teams, to translate requirements into functional and technical solutions.
• Provide training and support to end-users and power users on SAP SD/OTC processes.
• Analyze and resolve complex issues in OTC workflows, including pricing errors, billing discrepancies, and ATP-related delivery delays.
• Recommend process improvements to enhance efficiency, accuracy, and customer satisfaction, such as automating order processing or optimizing ATP calculations.

Requirements

• Bachelor of Science degree in Computer Science, Electronic Engineering, or a directly related field of study.
• SAP Certified - SAP S/4 HANA Cloud Private Edition - Sales Certification.
• 8 years of progressively responsible and related hands-on experience in SAP Sales and Distribution (SD)/Order to Cash (OTC).
• 8 years of experience in each of the following: SAP Material Management (MM), Production Planning (PP), Finance and Controlling (FI/CO), Extended Warehouse Management (EWM/WM), and Transportation Management (TM).
• 6 years of experience in ERP systems to include the following: system development life cycle, application development dynamics, and IT best practices.
• 6 years of experience with SAP ECC.
• 2 years of experience with SAP S4/HANA 2021 or newer.
• 2 years of experience directly participating as an OTC Consultant in a single ECC to S4/HANA migration.
• 2 years of technical SAP experience in each of the following: Intermediate Document (IDOC), batch input, Legacy Systems Migration Workbench (LSMW), job scheduling, and Online Service System (OSS) note implementation.
• Less than 10% domestic travel to company offices, client locations, third-party worksites, and conferences.
• Must reside within commuting distance from the employer’s Dallas, TX office.

Benefits

• Company Match on 401k
• Employee Purchase Discount
• Tuition Reimbursement