SAP EWM Support CONSULTANT

We are seeking a highly skilled and experienced SAP EWM professional for an onsite support role.

Responsibilities

• Provide on-site SAP EWM Level 1 support in a 16x7 rotating shift model (Morning/Evening).
• Support warehouse operations including Inbound, Outbound, Internal Warehouse Movements, and Production Supply processes.
• Perform initial diagnosis, troubleshooting, and resolution of SAP EWM production issues.
• Monitor and support interfaces between SAP EWM and other warehouse systems.
• Provide hands-on support to business users and warehouse floor operations.
• Manage incidents, track issue resolution, and coordinate escalations as required.
• Monitor system performance and integration health.
• Maintain SOPs, support documentation, and knowledge articles.
• Coordinate with customer, vendor, and cross-functional teams for issue resolution.
• Communicate status updates and resolutions to stakeholders.

Requirements

• 4+ years of experience in SAP EWM Support.
• Strong understanding of warehouse business processes including Receiving, Putaway, Picking, Packing, Shipping, and Inventory Management.
• Experience providing application support in warehouse or manufacturing environments.
• Experience in providing support to warehouse automation technologies such as ASRS, AutoStore, AGV, Pick-to-Light, and WCS/MFS.
• Knowledge of RF devices, barcode scanning, and warehouse floor support.
• Experience in troubleshooting SAP EWM interfaces and integration issues.
• Strong analytical, problem-solving, and communication skills.
• Experience working in customer-facing support organizations.
• Experience in pharmaceutical warehouse operations.
• Experience with SAP S/4HANA and Warehouse Control System integrations.
• Familiarity with Exacta WES, WorldLink, and related warehouse applications.
• Understanding of network troubleshooting and printer support in warehouse environments.

Schedule

16x7 rotating shift model (Morning/Evening).