SAP EWM & ASRS Sr. Engineer

About the role

This position is a key member of the SHL Medical team supporting the ramp-up and continued success of the production operations at a newly constructed state-of-the-art facility located in North Charleston, SC. The SAP EWM and ASRS Sr. Engineer will further implement and optimize SHL Medical’s intralogistics and warehousing setup by analyzing current processes, collaborating with management on system integration, and executing the implementation of integrated ERP solutions within the warehouse management domain. This role is part of the IT PLM & Supply Chain Management Competence Center and focuses on delivering SAP Logistics and Supply Chain transformation projects as well as daily support and change management.

Responsibilities

• Serve as a senior expert for the SAP EWM module and the Automated Storage & Retrieval System (ASRS) setup at the North Charleston site.
• Assist in troubleshooting SAP issues using defined analytical methods.
• Prepare and maintain SAP documentation (process flows, blueprints, design specs) within existing procedures and guidelines.
• Develop functional specifications for configuration and customization, including reports, integrations, conversions, enhancements, forms, and workflows.
• Assist in translating requirements and use cases into test conditions and expected results for functional, integration, user acceptance, and performance testing.
• Perform functional acceptance testing execution after development completion.
• Support key users to deliver end-user training for system usage and implemented functionalities.
• Drive the implementation of EWM & ASRS functionalities and their introduction into site operations by ensuring user training and adoption.
• Assist in identifying and resolving data integrity issues across SAP logistics modules with support from colleagues.
• Participate in the evaluation of business processes and help gather business requirements, including master data, inbound, intralogistics, outbound, and physical inventory processes, underpinned by SAP EWM, ASRS, and label management systems, as well as interactions with third-party logistics (3PL) providers.
• Design and document solution alternatives that align with local business requirements, global template processes, and architectural principles.
• Contribute to improvement and process optimization initiatives under the direction of IT team leads and business process owners.
• Follow prescribed procedures to address risks or non-conformances, escalating complex issues as needed.
• Collaborate with global digital teams to support issue resolution and small-scale enhancements.
• Engage with site leadership, ASRS vendors, and 3PL providers to troubleshoot issues and evaluate new processes and functionalities.
• Contribute to change requests and global initiatives specific to other manufacturing sites as assigned.

Skills and Qualifications

• Minimum of 7 years’ experience as an SAP specialist, consultant, or business analyst in logistics areas.
• Solid knowledge of warehouse and logistics processes in the SAP EWM module and ASRS setups.
• Configuration and customization skills in SAP EWM, together with integration knowledge with other SAP modules and external systems.
• Ability to identify and remedy potential problems before they arise.
• Ability to synthesize sustainable improvements from repeated issues.
• Ability to acquire new knowledge, adapt to, and contribute to a fast-moving environment as a team player.
• Strong organizational, analytical, investigative, and problem-solving skills.

Preferred

• Ability to document all logistics processes and procedures.
• Experience operating in a manufacturing/shop-floor environment.
• Superb collaboration and communication skills.
• Exceptional analytical and problem-solving abilities.
• Excellent organizational and time management skills.
• Experience in the pharmaceutical or medical device industry.
• Bachelor's degree in information technology, computer science, management information systems, logistics, manufacturing, or a related field.

Physical Requirements

• Prolonged standing, prolonged sitting, bending/stooping.
• Travel (aircraft, auto driving) if needed.
• Prolonged periods sitting at a desk and working on a computer.
• Ability to lift up to 15 pounds at times.
• Work environment may include exposure to outside elements (heat or cold) and office settings.