SAP EDI SPECIALIST
EDI Operations Ownership
Own day-to-day EDI operations across the SAP ECC and EDI environment, ensuring reliable processing, high availability, and timely resolution of transaction issues. Monitor EDI and IDoc transaction activity, proactively identifying failed, delayed, or erroneous documents and driving them to resolution, including reprocessing and correction within SAP. Serve as the primary operational contact for the VAN environment; manage service requests, escalations, and performance follow-up with the VAN provider and support teams. Perform mapping validation and support map changes, coordinating testing and deployment with internal IT teams and external integration resources. Ensure adherence to EDI standards (ANSI X12) and trading partner specifications across all transaction flows. Maintain EDI workflows, transaction visibility tools, and operational documentation, including partner-specific runbooks and exception-handling procedures. Develop and maintain reporting on EDI transaction volumes, error rates, and service levels to support operational decision-making. Resolve transaction exceptions involving orders, order acknowledgments, ASNs, invoices, warehouse documents, and procurement-related messages, performing root-cause analysis to prevent recurrence. Partner with Commercial, Supply Chain, Customer Service, and Warehouse stakeholders to understand operational issues and translate business needs into functional requirements for technical teams. Train and support Customer Service and Supply Chain users on EDI-related processes, tools, and exception handling.
Trading Partner Onboarding and Maintenance
Lead onboarding of new customer and supplier trading partners, coordinating requirements gathering, mapping, connectivity, testing, validation, and cutover. Maintain existing trading partner configurations and coordinate updates driven by partner specification changes. Plan and execute end-to-end testing of new or updated EDI connections, including coordination of test cycles with partners and internal stakeholders.
Continuous Improvement
Identify and implement opportunities to automate monitoring, reduce manual touchpoints, and improve first-pass transaction success rates. Stay current on EDI standards, integration technologies, and best practices, and recommend enhancements supporting digital transformation initiatives.
SAP Customization and Development
Contribute to the design and testing of custom SAP transactions driven by business needs, with the potential to develop hands-on SAP/ABAP development skills. Assist in troubleshooting SAP-related technical issues and provide ongoing support to help maintain system stability and performance.
Project Management & External Resource Coordination
Act as project lead for EDI-related initiatives, managing timelines, test plans, and stakeholder communication from requirements through go-live. Coordinate external programmers and outsourced integration resources on EDI-related SAP development tasks, ensuring deliverables align with business requirements. Collaborate with business departments to translate requirements into SAP/EDI solutions and support the specification and testing of custom SAP transactions and enhancements that affect EDI flows. Maintain detailed documentation of system modifications, mappings, and process changes, and develop and deliver EDI training materials for business users.