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Jobs · OTHR · New York

SAP Customer Success iXp Intern – SAP Experience Center Showcase Support

SAP · New York, NY · 3 days ago
HybridOTHRInternship

About the role

You'll support live customer engagements at one of SAP's flagship showcase spaces in New York, shaping the impression every visitor takes away from SAP. The SAP Experience Center team brings together account teams, subject matter experts, and executive leaders to deliver high-impact, customized customer engagements. You'll work at the heart of that effort as part of SAP Next Gen — a global community of students and early professionals with access to mentors, development programs, and peers. This role is based full-time at SAP's Hudson Yards office in New York City.

Responsibilities

  • Prepare and customize the show floor ahead of each customer tour in coordination with account teams
  • Support tour execution, including live broadcasting and real-time production
  • Coordinate onsite customer and partner events end to end
  • Maintain the showcase space and work with third-party partners on troubleshooting and upkeep
  • Build proficiency in the SAP Experience Center portfolio and present it confidently to visitors
  • Contribute to executive briefing materials, including presentations, reports, and videos

Requirements

  • A genuine interest in enterprise technology and how it delivers value to customers
  • Proficiency with Microsoft Office tools, particularly PowerPoint, Word, and Excel
  • Strong communication skills and confidence engaging with customers and colleagues
  • A collaborative mindset and comfort working across global and cross-functional teams
  • Customer orientation — a focus on creating seamless, memorable experiences at every touchpoint
  • Solid project management skills and the ability to deliver results independently
  • Clear communication, customer-first mindset, and enjoyment in finding smart solutions to problems
  • Openness to working with AI tools — including agentic AI — to automate everyday tasks, prototype ideas, and build confidence in AI-assisted ways of working from day one

Qualifications

  • Anticipated start date: December 2026 / January 2027
  • Duration: 6 months (with potential 6-month extension)
  • Education: Bachelor's or Master's degree in a related field; graduating seniors and second-year Master's students highly desirable
  • Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor's, master's, or JD/PhD program

Schedule

40 hours/week, hybrid (mandatory 3–4 days/week onsite at Hudson Yards, New York City)

About SAP

With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people's lives. As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone — regardless of background — feels included and can run at their best. SAP believes it is made stronger by the unique capabilities and qualities each person brings, and invests in employees to inspire confidence and help everyone realize their full potential.

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