SAP Configuration Analyst (Provisional)

Summary

The SAP Configuration Analyst supports NYPA's SAP financial application and its related modules (ECC & S4 Hana), coordinating and executing recurring system maintenance activities, and facilitating the transition of applications from implementation to post-implementation support.

Responsibilities

• Develops and coordinates test plans for SAP legal compliance patches and system upgrades.
• Manages system upgrades in collaboration with end-users.
• Facilitates the transition of applications from implementation to post-implementation support, including providing training and user assistance programs.
• Reviews system requirements and business processes, codes, tests, debugs, and implements software solutions.
• Troubleshoots problems, generates periodic reports, and conducts data analysis.
• Focuses on process improvement and automation, engaging in customer liaison activities as appropriate.
• Plans and manages small-scale system development and implementation projects affecting the SAP financial systems environment.
• Provides system design and configuration support for SAP/ERP finance applications and related modules.
• Develops conceptual designs for solutions and makes necessary changes to system rules.
• Delegates assignments to billing and accounting staff to achieve project objectives.

Knowledge, Skills and Abilities

• Awareness of industry changes and development of industry-wide expertise.
• Technical knowledge of all phases of software implementation and support.
• Excellent interpersonal, written, and oral communication skills across multiple IT teams.
• Highly skilled in providing high-quality solutions based on comprehensive analysis.
• Persuasive with strong negotiating skills.
• Understanding of NYPA's interactions with outside organizations, including other utilities and regulatory agencies, and familiarity with NYPA's budgets, costs, and policies.
• Proficiency on the M365 platform and services, virtualization technologies, storage and compute, cloud platforms, and infrastructure services like Active Directory, DNS, etc.
• Experience with scripting languages and automation tools.

Education, Experience and Certifications

• Bachelor’s Degree required. IT related field preferred.
• 4 years of related experience preferred.
• 2 years in an applications development and support environment preferred.

Physical Requirements

• May be required to take trips to NYPA facilities to address issues.
• May be required to travel overnight to NYPA facilities.
• May be required to travel to NYPA’s hot-site as part of NYPA’s Disaster Recovery/Business Continuance Hot-Site procedures.