SAP Business Engagement Analyst

Responsibilities

• Map, document, and critically evaluate current-state (as-is) business processes across SAP modules including FI/CO, MM, SD, PP.
• Identify process gaps, redundancies, and inefficiencies; develop and implement future-state (to-be) improvement roadmaps.
• Apply Lean, Six Sigma, and BPM methodologies to drive continuous process improvement initiatives.
• Conduct root-cause analysis on recurring SAP process failures and recommend corrective actions.
• SAP Configuration & Functional Support:
• Collaborate with SAP Basis, ABAP developers, and business analysts to solution system changes aligned with process improvements.
• Support and guide SAP S/4HANA migrations, upgrades, and rollouts from a process-design perspective.
• Evaluate new SAP features, Fiori applications, and add-ons to determine business value and feasibility.
• Maintain and continuously refine internal business processes.
• Stakeholder Engagement & Change Management:
• Act as a trusted liaison between business units and IT, translating business requirements into SAP-enabled solutions.
• Lead workshops, process walkthroughs, and stakeholder interviews to gather requirements and build consensus.
• Develop and deliver end-user training programs, SOPs, and process documentation.
• Drive change management activities including communications, impact assessments, and adoption monitoring.
• Project & Program Delivery:
• Lead or contribute to SAP-related projects, ensuring deliverables are on scope, schedule, and budget.
• Prepare business cases, project charters, and ROI analyses for proposed process improvements.
• Cook up UAT (User Acceptance Testing), defect tracking, and sign-off activities.
• Produce executive-level reporting on project status, KPIs, and post-implementation benefits realization.

Qualifications

• Essential: Bachelor's degree in Business Administration, Information Systems, Engineering, or a related discipline
• 5+ years of hands-on SAP experience, with demonstrable expertise in at least two core modules
• Proven track record of leading process improvement projects with quantifiable outcomes
• Strong understanding of SAP ECC, S/4HANA architecture, integration points, and best practices
• Proficiency in process-mapping tools (e.g., Signavio, Celonis, Visio, ARIS) and project management platforms
• Excellent written and verbal communication skills

Preferred

• SAP Certified Application Associate or higher in a relevant module
• Belt certification in Lean Six Sigma
• Experience with SAP Activate methodology and agile delivery frameworks
• Exposure to SAP BTP (Business Technology Platform), SAP Analytics Cloud, or SAP Intelligent RPA
• PMP, PRINCE2, or equivalent project management qualification