SAP Business Analyst - Operations

Job Summary

The SAP Business Systems Analyst – Operations will serve as the lead for the implementation, stabilization, and long-term support of SAP’s manufacturing modules, master data, and costing areas. This is a hands-on, strategic role that works closely with accounting, operations, implementation partners, and IT to ensure system configuration, business processes, and manufacturing production flows are optimized for accuracy, efficiency, and insight.

Key Responsibilities

• Serves as the lead for implementing SAP S/4HANA Public Cloud Manufacturing modules (Production planning, Material Management, and Supply Chain areas).
• Led system configuration efforts, coordinates gap analysis, and advocates for the adoption of SAP standard processes.
• Translates business requirements into functional designs and configuration settings in collaboration with SAP implementation partners and internal teams.
• Stays current with SAP S/4HANA capabilities, updates, and roadmap; share insights with the broader team and propose relevant system and process enhancements.
• Cross-Functional Business Support
• Gains a deep understanding of NEBCO’s operations—concrete production, building materials distribution, real estate, recreation, and more—to ensure optimal production process flow leading to accurate financial and cost accounting (job costing, product costing, and project-based reporting).
• Works with stakeholders in operations and supply chain to analyze current workflows, identify improvements, and ensure financial system capabilities align with NEBCO business needs.
• Ensures operational transactions—such as inventory, manufacturing and sales—are designed to perform optimal production within operational teams.
• Process Optimization & Continuous Improvement
• Facilitates manufacturing process improvement workshops and redesign sessions, with a focus on simplification, automation, and standardization.
• Performs gap analysis between current (“As Is”) and future (“To Be”) processes to evaluate system fit and understand the impact of change on individuals and roles.
• Identifies and implements solutions that reduce manual effort, improve data quality, and support scalability.
• Posts go-live, assess system usage and partner with accounting and the business to drive continuous enhancements.
• Data & Integration Management
• Oversees master data cleanup and ensure data accuracy throughout the system migration.
• Participates in decisions of transactional data migration, including both open items and historical data.
• Works closely with integration teams to map, design, and test related interfaces between SAP and other applications (e.g., operational and legacy ERP system).
• Maintains monitoring interface performance and actively supports resolution of integration errors.
• Training, Documentation & Change Management
• Creates user-friendly documentation and training materials for operational staff.
• Provides training and ongoing support to users, ensuring they are well-prepared for changes and equipped to utilize new systems and processes effectively.
• Serves as a change champion—supporting end users through transitions and promoting understanding of system benefits.
• Communication & Project Coordination
• Acts as a key communicator between IT, accounting, and operations, ensuring alignment, transparency, and responsiveness throughout the ERP project lifecycle.
• Maintains direct, day-to-day communication with accounting and business stakeholders to gather input, manage expectations, and ensure alignment between system design and business needs.
• Keeps the ERP Implementation Manager informed of progress, risk mitigation efforts, issue resolution, and functional area readiness for key milestones such as testing and go-live.
• Tracks key decisions, issues, action items, risks, and dependencies, and proactively follows up to ensure resolution.

Education and/or Experience

• Bachelor’s degree in Management Information Systems, Supply Chain, Operations, or a related discipline; and Minimum of 5 years of experience implementing SAP S/4HANA or other Tier 1 ERP system in a financial context, including hands-on involvement in system configuration, data migration, and process design;
• or An equivalent combination of relevant education and experience may be considered.
• Experience working as, or closely with, accounting professionals to support operations costing and reporting is strongly preferred.

Other Qualifications

• Demonstrated experience working in or alongside manufacturing teams to gain knowledge and understanding of optimal performance.
• Experience supporting or implementing Tier 1 ERP systems in manufacturing, construction, or distribution-based businesses is highly desirable.
• Experience with SAP S/4HANA is a strongly preferred and will be a significant differentiator among otherwise qualified candidates.

Skills & Abilities

• Experience with job costing, product costing, and industry-specific accounting needs for manufacturing and construction operations.
• Deep knowledge of production planning, MRP and construction ETO related processes.
• Strong understanding of the intersection between financial processes and ERP system architecture, particularly S/4HANA.
• Proven business process analysis skills with the ability to identify inefficiencies, evaluate alternatives, and implement effective process improvements aligned with system best practices.
• Strong project management capabilities, including coordinating cross-functional resources, managing milestones and deliverables, tracking action items, resolving issues, and keeping all relevant team members and department leads updated.
• Excellent written and verbal communication skills, with the ability to clearly present technical concepts, lead discussions, and build consensus.
• Demonstrated ability to influence decisions and guide teams through complex systems changes.
• Highly proactive in managing change management challenges, understanding both the operational and emotional aspects of change.
• Committed to creating a positive end-user experience.
• Meticulous attention to detail, especially during data migration, master data validation, and system testing phases to ensure data integrity and confidence in financial reporting.
• Comfortable working independently, while also building strong relationships across IT, finance, and business operations.