SAP BSA for QM/PLM

Responsibilities

• Develop solution documents and approaches for challenging business problems.
• Put User Experience first in all solution design.
• Provide customer service support to all employees in a professional and friendly manner.
• Identify areas of improvement for services provided both internally and outward-facing; including measuring and reviewing technology trends as directed by management.
• Partner with other departments to identify and analyze systems technical problems related to the collection, integration, and validation of data for routine requests for use.
• Work with different functional areas across the company to identify, research, and resolve complex data issues in a timely manner with minimal impact to the integrated system.
• Participate in project meetings both internally and with other departments and report on the status of analytical tasks and project work.
• Aid in the development, compliance, and implementation of company policies and procedures.
• Troubleshoot issues with minimal guidance, identify data related problems and provide scalable solutions.
• Manage technical scope and provide hands-on expert level assistance.
• Develop application documentation and perform maintenance and support.

Qualifications & Requirements

• Bachelor’s degree in Business Computer Science or equivalent combination of education and experience.
• 8-10 years of related experience with increasing level of responsibility and experience managing applications operations with at least 8 years in SAP.
• A strong understanding of business application area (e.g. MM, PP, QM, PLM).
• Proven ability to manage multiple activities of varying complexities while prioritizing critical tasks and issues.
• Strong communication skills – verbal and written skills required.
• Ability to meet tight deadlines and juggle competing priorities.
• Strong time management and organizational skills.
• Must be proficient with Word, Excel, Visio, and Power Point.
• Experience in data cleansing and data transformation activities.