SAP BRIM - Senior Consultant
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced SAP BRIM - Senior Consultant, Managed Services you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. Consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model tailored specifically for long-term, onsite client service delivery.
Responsibilities
- Provide L2/L3 functional support for SAP BRIM (incidents, service requests, problems, changes) aligned to ITIL/AMS governance.
- Perform triage and root cause analysis for billing, charging, invoicing, subscription, and receivable-related issues.
- Support and configure end-to-end BRIM processes:
- Primarily Convergent Mediation (CM) and usage data processing where applicable.
- Subscription Order Management (SOM) including subscription lifecycle management.
- Convergent Charging (CC) for usage-based and recurring charging scenarios.
- Convergent Invoicing (CI) includes billable item processing, invoicing, and bill generation.
- Contract Accounting and Receivables Management (FI-CA) includes collections, disputes, payment allocation, and account maintenance.
- Primary skill set in Convergent Mediation (CM) and usage data processing where applicable.
- Revenue and order-to-cash processing integration with SAP S/4HANA.
- Manage minor enhancements and configuration changes including pricing, charging plans, invoicing rules, business partner setup, account determination, and collections processes.
- Support monitoring and controls including billing jobs, invoice runs, charging processes, interface monitoring, reconciliation activities, and operational KPIs.
- Functional leadership from onshore; lead a larger BRIM / SOM AMS team based in India.
- Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and/or technical teams, including escalating matters that require additional attention from engagement management.
- Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes.
Skills
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
Team
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth, to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.
Qualifications
Required:
- 7+ years of experience working with SAP BRIM
- 7+ years of experience providing functional support to SAP BRIM
- 7+ years of experience integrating revenue into OTC processing with SAP S/4HANA
- Experience with onshore and managing offshore teams
- Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
- Limited immigration sponsorship may be available
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred:
- Analytical ability to manage multiple projects and prioritize tasks into manageable work products
- Can operate independently or with minimum supervision
- Excellent written and communication skills
- Ability to deliver technical demonstrations
Pay
A reasonable estimate of the current wage range is $95,600 to $159,300. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including individual and organizational performance.