SAP BRIM - Senior Consultant

About the role

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced SAP BRIM - Senior Consultant, Managed Services you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Responsibilities

• Deloitte is implementing a new SAP BRIM instance in a client environment, with go-live expected in the first week of December. The project is focused on preparing the platform and business processes for a successful launch. Go-live activities include final readiness checks, coordination across delivery teams, and transition planning to support a stable rollout.
• Provide L2/L3 functional support for SAP BRIM (incidents, service requests, problems, changes) aligned to ITIL/AMS governance.
• Perform triage and root cause analysis for billing, charging, invoicing, subscription, and receivable-related issues.
• Support and configure end-to-end BRIM processes:
  • Primarily Convergent Mediation (CM) and usage data processing where applicable.
  • Subscription Order Management (SOM) including subscription lifecycle management.
  • Convergent Charging (CC) for usage-based and recurring charging scenarios.
  • Convergent Invoicing (CI) includes billable item processing, invoicing, and bill generation.
  • Contract Accounting and Receivables Management (FI-CA) includes collections, disputes, payment allocation, and account maintenance.
• Primary Skill set - Convergent Mediation (CM) and usage data processing where applicable.
• Revenue and order-to-cash processing integration with SAP S/4HANA.
• Manage minor enhancements and configuration changes including pricing, charging plans, invoicing rules, business partner setup, account determination, and collections processes.
• Support monitoring and controls including billing jobs, invoice runs, charging processes, interface monitoring, reconciliation activities, and operational KPIs.
• Functional leadership from onshore. Lead a larger BRIM / SOM AMS team based in India.
• Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and/or technical teams, including escalating any matters that require additional attention and consideration from engagement management.
• Independently and collaboratively lead client engagement workstre