SAP & Application Specialist IT

About the role

MTU Maintenance Fort Worth is part of the world’s largest independent jet engine MRO company based in Germany, providing aftermarket and OEM‑licensed engine maintenance services worldwide. As part of MTU Aero Engines, with over 80 years of experience in the design, development, and production of jet engine components, modules, and engines, MTU Maintenance is a global network of over 4,000 employees with over 35 years of experience in the MRO market. MTU provides maintenance from targeted hospital visits to complete overhauls on over 30+ commercial aero engine and industrial gas turbine lines and has completed more than 18,000 shop visits for over 1,400 customers worldwide. Within this global network, MTU Maintenance Dallas provides hospital shop and on‑site maintenance services. The Application Specialist role focuses on consulting and supporting the company's departments in the field of applied IT systems (especially SAP) and creating a network of key users.

Responsibilities

• Contacting end‑users of IT systems to eliminate problems related to the operation of the ERP system and associated applications
• Ensuring that systems are maintained and improved according to current MTU requirements and expectations
• Maintaining and monitoring SAP and other functional and operational applications entrusted to the application
• Practical knowledge of business processes related to the SAP system at the plant
• SAP data analysis – early detection of abnormalities, corrective actions
• Participation in User Group work – testing new SAP releases, giving feedback on user modification proposals, submitting new modifications
• User help for current problem solving; if needed, problem escalation, service notification and monitoring until resolved
• Participation in modification and creation of new procedures in SAP
• Responsible for the application (excluding Office 365)

Qualifications and Skills

• SAP knowledge at least at the level of advanced user in the field of processes in the company
• Ability to analyze data from SAP system
• Knowledge of reporting tools from databases
• MS Office knowledge
• Good technical aptitude and business acumen
• Strong verbal, written, and interpersonal communication skills
• Ability to lead and be a major contributor to projects and programs
• Excellent interpersonal, team leadership and motivation skills
• Problem‑solving ability in a rapidly changing environment
• Ability to work with all levels within the company
• Customer focused
• Ability to work under sustained pressure in a competitive environment
• Ambitious, motivated, energetic, enthusiastic self‑starter who can work on own initiative

Work Experience

• Preferred industry: Aviation Industry