Jobs · Customer Service · Pennsylvania

SAP Academy for Services & Consulting - Industry Transformation Advisor - NSQ

SAP · Newtown Square, PA · 1 wk ago
HybridCustomer ServiceInternship

About the role

The SAP Academy for Services & Consulting is a global development program designed for talent who are early in their careers. As an Industry Transformation Advisor, you will develop into a trusted transformation professional who helps customers realize measurable business value from their SAP investments.

Responsibilities

  • Prepare executive-ready materials (roadmaps, governance updates, value scorecards).
  • Document business objectives, KPIs, and milestones.
  • Contribute to discovery workshops and translate requirements into structured transformation plans.
  • Track KPIs and support value scorecards and health assessments.
  • Support business cases, benchmarking, and CCOE/adoption initiatives.
  • Support innovation and AI-enabled transformation use cases.
  • Align customer, SAP, and partner stakeholders on milestones and deliverables.
  • Track roadmaps, risks, and escalations.
  • Provide research, analysis, and support for SAP transformation tools and frameworks.

Requirements

  • Bachelor's degree required (Business, Information Systems, Engineering, or related field preferred); SAP coursework or certification is a plus.
  • 1–3 years of experience in consulting, technology, business analysis, or enterprise software environments.
  • Ability to translate business requirements into structured solution designs with clear integration points.
  • Foundational knowledge of SAP solutions (e.g., S/4HANA, BTP), enterprise landscapes, and full lifecycle implementations.
  • Exposure to cloud platforms such as AWS, Azure, or GCP preferred.
  • Familiarity with integration concepts, APIs, data management, and security fundamentals (e.g., SSO, authorizations).
  • Experience with a programming or scripting language such as ABAP, Python, JavaScript, or SQL preferred.

Qualifications

  • Strong analytical and customer-focused communication skills.
  • Interest in AI, automation, and value-driven transformation.
  • Proficiency in English to engage with SAP's global network.
  • Curious and agile mindset with a passion for learning and adapting in a fast-paced environment.
  • Strong problem-solving, project management, and creative thinking abilities.
  • Ability to collaborate across teams and communicate ideas effectively.
  • Emotional intelligence and cultural awareness that support inclusive teamwork and stakeholder engagement.
  • Growing foundation in business acumen and emerging technologies, particularly artificial intelligence.
  • Results-oriented approach with the initiative and courage to take ownership.

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