Santa Desk & Line Host/Hostess - Santa's Hideaway Adventure (Seasonal)

Position Responsibilities

• Greet guests with a positive, energetic and professional manner.
• Book reservations utilizing the company reservation system.
• Answer phones according to established standards.
• Manage guest flow to minimize wait times and maximize revenue by awareness of business needs/volumes.
• Drive positive customer experiences and assist with any guest issues.
• Maintain established company and departmental uniform, appearance, and hygiene standards at all times.
• Maintain a clean and organized work station at all times.
• Complete opening/closing duties as assigned and also completed in an efficient, accurate and timely manner.
• Use of radios with headsets and earpieces for communication may be utilized in designated outlets.
• Awareness of all activities happening at Ocean.
• Knowledge of safety/guest liability procedures for guests and employees.
• All other tasks as assigned.

Essential Functions

• Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment.
• Must be able to work irregular shift assignments, including days, nights, weekends and holidays.
• Must be able to stand, sit, bend and twist for an entire shift and be able to move throughout the casino/hotel areas.
• Must be able to work under pressure in a fast-paced environment with multiple priorities.

Requirements

• A passion for the holiday season and creating memorable experiences.
• Availability for evenings, weekends and peak holiday hours.
• Dependable, enthusiastic, outgoing, and professional attitude.
• Comfortable greeting and working with families and children.
• A minimum of six months' experience as a host/hostess in a high volume and/or kid-friendly environment.
• Ability to work in a high pressure environment.
• Ability to read, write and understand English.
• Reliable transportation.

Benefits

• Free meal on shift.
• Free onsite garage parking.
• One free photo package per staff member during the season.

Pay Rate

$22.00/per hour

Please Note

This is a Seasonal role with a tentative start date of October 15th***