San Marcos 03 (McCarty Ln) True TX BBQ - Order Taker/Runner - Full time
H-E-B · San Marcos, TX · 3 days ago
On-siteManagementFull-time
Responsibilities
- Takes orders from customers; assists with menu / beverage selections, including alcoholic beverages
- Serves food, drink, and products to guests
- Processes cash, check, debit, and credit transactions accurately and quickly
- Uses suggestive selling techniques / merchandises effectively to meet guest needs and build department sales
- Interacts positively with customers in person, on the phone, or through technology
- Assists with catering orders as needed
- Adds to the guest experience by building strong relationships with customers in varying situations
- Prepares, packages, merchandises product
- Affixes to the technical areas as needed
Qualifications & Key Requirements
- Age Requirement: 18+
- Work Experience: 1+ years
- Experience in customer service
- Experience in restaurant Point of Sale (POS) systems (preferred)
- Knowledge/Skills/Abilities: Working understanding of nutrition values and ingredients
- Advanced communication, interpersonal, and customer service skills
- Organization and planning skills
- Computer skills
- Reading / writing skills
- Ability to handle guest feedback and resolve problems effectively
- Ability to maintain a smile, even when balancing multiple priorities
- Education: Licenses/Certifications: Completion of Alcohol Seller Training / Cash Handling training upon hire