San Marcos 03 (McCarty Ln) Bakery - Cake Decorator - Full time

About the role

As a Cake Decorator, you'll apply proper decorating techniques and maintain quality of products by following guidelines. You'll prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

Responsibilities

• Customer Service
  • Provides superior customer service
  • Takes cake orders from customers by telephone or in person, with a high level of accuracy
  • Answers customer questions regarding products; assists them with selections
  • Uses suggestive selling techniques to meet customer needs and build department sales
• Production
  • Applies proper decorating techniques for each item, according to visual training aids (VTAs) to produce quality cakes and pastries
  • Writes on cakes with icing on request
  • Reads / executes daily production list through cake flow
  • Ensures quality control of all products before sending to sales floor per VTAs
  • Ensures cake product reaches the showcase and tables at prescribed times
• Food Service
  • Prepares, packages, and merchandises fresh product effectively
  • Slices, packages, labels, and rotates products
  • Records production and shrink to aid in production planning
• Food Safety
  • Maintains sanitation in work area
  • Complies with H-E-B food safety and sanitation standards
  • Complies with department / Store operating procedures
  • Operates / maintains all equipment properly

Qualifications

• Age Requirement: 18+
• Work Experience: 1+ years of experience - Required
• Knowledge/Skills/Abilities:
  • Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Required
  • Strong customer service skills - Required
  • Communication and interpersonal skills - Required
  • Reading and writing skills - Required
  • Planning and organizing skills - Required
• Education: HS Diploma or GED or equivalent - Required
• Licenses/Certifications:
  • Completion of Company Orientation - Required
  • Safety training - Required
  • eCommerce Online Ordering training upon hire - Required

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment, in detailed and precise tasks
• Work with Customers, staying attentive to their needs
• Constantly stand, reach at waist, grasp
• Occasionally walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push / pull, pinch, utilize fine motor skills
• Occasionally be exposed to wet, cold, hot conditions, and loud noise
• Demonstrate the ability to lift up to 40 lbs
• Demonstrate the ability to manage in excess of 25 lbs

While there may be exceptions, the measurements noted are generally defined as: Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day. It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.