San Francisco Director - Enterprise Sales

Since 1989, SHI International Corp. has helped organizations change the world through technology. Today we’re a $16 billion global provider of IT solutions and services, serving over 17,000 organizations worldwide with a concierge approach. As the largest minority- and woman-owned enterprise in the U.S., we’re proud of our diverse team of 7,000 employees.

About the role

As Director - Enterprise Sales, you will develop and execute strategic sales plans to achieve organizational targets and drive revenue growth while leading a high-performance sales team through effective coaching and management. This role requires residency in the San Francisco, CA area.

Responsibilities

• Develop and execute a strategic sales plan to achieve organizational sales targets and drive revenue growth in alignment with business objectives.
• Provide dynamic leadership to the sales team, cultivating a high-performance culture through effective coaching, motivation, and performance management.
• Identify and pursue new business opportunities, leveraging market insights and competitive analysis to expand the customer base and increase market share.
• Build and maintain strong relationships with key clients, partners, and stakeholders to enhance customer satisfaction and loyalty.
• Oversee the sales budgeting and forecasting process, ensuring accurate financial planning and resource allocation.
• Monitor sales performance metrics and analyze data to identify trends, opportunities, and areas for improvement, driving accountability and continuous improvement.
• Collaborate with marketing and product teams to develop and implement effective sales strategies and campaigns that align with market demands.
• Ensure compliance with sales policies, procedures, and ethical standards, safeguarding the organization’s reputation and integrity.
• Drive innovation and continuous improvement in sales processes and practices to enhance efficiency and effectiveness.
• Report on sales performance, challenges, and strategic initiatives to senior leadership, providing actionable insights and recommendations.

Behaviors and Competencies

• Business Development: Lead strategic business development initiatives, inspire others to identify and seize business opportunities, and foster a culture of continuous business growth and improvement.
• Strategic Thinking: Analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions.
• Leadership: Lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement.
• Communication: Lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills.
• Customer-Centric Mindset: Lead strategic initiatives focused on improving the overall customer experience. Inspire and mentor others to adopt a customer-centric approach, fostering a culture of customer focus throughout the organization.
• Negotiation: Lead strategic negotiations, inspire others to develop negotiation skills, and foster a culture of constructive dialogue and compromise.
• Results Orientation: Inspire a culture of results-orientation across the organization, setting high standards and holding everyone accountable for achieving results.
• Adaptability: Drive strategic transformations, inspire others to embrace change, and foster a culture of continuous adaptation.
• Collaboration: Lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose.
• Impact and Influence: Drive organizational change and win the support of key stakeholders through effective influence and persuasion.
• Strategic Implementation: Lead the development and execution of comprehensive strategic plans, inspire and guide teams, and drive organizational change to achieve strategic objectives.
• Continuous Improvement: Lead others in identifying and implementing major improvements and proactively drive continuous improvement across the organization.

Requirements

• Completed Bachelor's Degree in Business or a related field, or relevant work experience.
• 7-10 years of experience in Sales or a relevant functional area.
• 4+ years of experience in a management position.
• Ability to travel to SHI, Partner, and Customer Events (25% travel required).
• Ability to travel to customer sites within dedicated territory.

Skills

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook): Expert-level ability to effectively utilize these applications to enhance productivity and perform various tasks efficiently.
• Customer Relationship Management (CRM) software: Expert-level proficiency in utilizing CRM software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth.
• Microsoft Dynamics AX: Expert-level familiarity in using this enterprise resource planning tool for order tracking, inventory management, and financial reporting.

Pay

The estimated annual pay range for this position is $250,000 - $400,000, which includes a base salary and commissions. Compensation varies based on job-related knowledge, skills, experience, and market location.

Benefits

• Medical, vision, and dental coverage.
• 401K retirement plan.
• Flexible spending accounts.