SAMPLE TECHNICIAN

Location: Bozeman, Montana, USA • Full-time, in-person role

About the role

The Sample Technician works on a team with the Product Developer and the Designer through a process-oriented approach to refine and develop product initiatives as defined by the Head of Product. The Sample Technician is responsible for physical prototypes and is also a technical resource for the rest of the team regarding materials and construction.

Responsibilities

• Physical assembly of development prototypes and reference samples
• Provide feedback on builds, suggesting ways to streamline or simplify construction while preserving fit, function, and quality
• Document build details such as type and quantity of raw materials, cut lengths, and sub-assembly stages
• Submit build documentation to Product Development for inclusion in production documents
• Verify accuracy of final BOM and SPEC before submission to factory
• Create mock-ups and test units to explore new materials or constructions
• Collaborate with the Designer to troubleshoot and resolve build problems
• Maintain a tidy and orderly shop environment through tool/equipment maintenance, material labeling, and periodic cleaning
• Lend technical expertise to Customer Service and Marketing inquiries
• Advise Customer Service on product repair viability and execute repairs if required
• Track raw material stock and notify Product Development for replenishment
• Support product fulfillment (shipping) during high-volume periods or staff absences

Requirements

• Broad knowledge of sewing materials and construction techniques
• Hands-on sewing expertise
• Familiarity with cut-and-sew manufacturing processes
• Ability to measure in fractional inches and metric decimals
• Basic understanding of sewing machine adjustment and maintenance
• Willingness to explore new materials and constructions
• Basic proficiency with Google Workspace (BOMs, SPECs) and spreadsheets (Microsoft Excel)
• Attention to detail and accuracy over speed
• Commitment to a positive work environment through cooperative and professional interactions