Sample Receiving Technician

About the role

As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods. External growth has been a key pillar of our history with more than 40 acquisitions completed in the last 10 years. If you want to contribute to an inspiring long‑term purpose, to be part of a fast growing company on a high‑value market with significant build‑up opportunities, and to grow in an entrepreneurial and warm environment, join us!

We are looking for a Sample Receiving Technician at 2057 Builders Place, Columbus, OH 43204. The position functions in a lead and subject‑matter expert capacity supporting the Sample Receiving area by overseeing the smooth transition of the lab workflow involved in receiving and processing samples, training new Sample Receiving Technicians, and answering technical questions.

Responsibilities

• Proficiency in every aspect of the Sample Receiving department, and ability to support the department with technical training needs and questions on documentation and procedures, providing instructions when needed.
• Discusses ways to improve time management for self and department, with supervisor/manager.
• Assists in training of new Sample Receiving Technicians in sample and receiving log‑in processing procedures, including computer systems entry, and shipping procedures.
• Receives and logs‑in samples in the LIMS system. Assists laboratory personnel in re‑keying samples such as re‑testing, correcting worksheets and work‑orders, and reprinting worksheets.
• Contacts internal and external clients by telephone to communicate sample problems or discuss follow‑up questions.
• Schedules employees for lab assignments when lead, supervisor or manager is not available to do so.
• Ensures that all samples are accounted for at the end of the day and follows‑up on any issues that are found.
• Assists supervisor/lead in tracking and monitoring errors and ensuring “on hold” sample projects are followed up on and processed appropriately.
• Create, investigate and resolve a CCNC independently but with advice from leadership when needed.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 2 years experience in a laboratory with knowledge of safety procedures and policies.
• Associate degree or equivalent work experience.
• Experience specific to Receiving departments preferred.
• Proven experience with data entry and clerical skills.

Skills

• Advanced interpersonal, verbal and written communication skills.
• Client service experience preferred.

Benefits

• Comprehensive medical, dental, and vision insurance plans.
• Generous paid time off (PTO) package to support work‑life balance following state and local ordinances.
• Optional 401(k) plan with employer matching contributions.

Pay

Compensation: $19.50/hr USD

Schedule

Full‑time position