Sample Processing Representative (Contract)

About the role

The Sample Processing Representative is responsible for managing the end-to-end processing of NAND and SSD application samples, from system entry to final shipment and tracking. Key duties include monitoring daily shipping statuses, managing the full logistical cycle, and generating regular customer order status reports per account.

Responsibilities

• Own the end-to-end customer sample lifecycle for NAND & SSD applications, from system entry to final shipment and tracking.
• Collaborate closely with FAEs, Sales Account Managers, Operations, and Logistics to drive seamless order fulfillment from factory to customer.
• Organize daily shipping status and manage the full logistical cycle to publish regular customer order status reports per account.
• Review daily in-ship/drop-ship reports and provide timely notifications to Account Managers to establish solid sample management procedures.
• Develop sample input systems and devise solutions for key issues in partnership with the Process Innovation team to enhance product support.
• Communicate effectively with Technical Marketing and Sales to resolve open technical or logistical issues in an efficient and timely manner.

Qualifications

• BA/BS or equivalent education
• 1-2 years of Sales Operations or equivalent experience preferred but not required.
• Strong proficiency with office software including Excel, Word, and PowerPoint, and analytical capabilities specifically within Microsoft Excel.
• Bilingual in English and Korean is preferred.
• Excellent verbal and written communication skills.
• Experience with Sales Operation process, and logistics preferred, but not required.