Sample Preparation Technician - Onsite Madison, WI

About the Company

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products. With over 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries, Eurofins offers a portfolio of over 200,000 analytical methods. In 2020, Eurofins generated total revenues of EUR €5.4 billion.

Responsibilities

• Demonstrates and promotes the company vision.
• Ensures regular attendance and punctuality.
• Applies GMP/GLP in all areas of responsibility, as appropriate.
• Performs sample preparation tasks to ensure sample homogeneity, including but not limited to labeling, transferring, liquid nitrogen use, milling, blending, weighing, and disposal of samples.
• Communicates sample information effectively and reports discrepancies to appropriate personnel, assisting with problem solving.
• Handles internal customer inquiries and requests.
• Works with customer service coordinators to resolve client or sample issues.
• Introduces and develops improvement ideas for the group with the assistance of others.
• Learns sample preparation procedures involving larger equipment.
• Learns how to perform equipment maintenance/basic repairs and place work orders.
• Introduces cross-training between food and dietary supplement prep procedures.
• Conducts all activities in a safe and efficient manner.
• Performs other duties as assigned.

Requirements

• High School diploma or equivalent.
• Working knowledge of computers.
• 2+ years’ experience in a position with high attention to detail (related experience preferred but not required).
• Customer service skills including attention to detail, accuracy, confidentiality, and effective communication.
• Ability to identify and communicate customer service needs.
• Conflict resolution skills.
• Good documentation skills.
• Ability to learn new tasks.
• Ability to think critically and solve problems quickly and efficiently.
• Must reside within a commutable distance to Madison, WI lab.

Benefits

• Excellent full-time benefits including comprehensive medical coverage, dental, and vision options.
• Life and disability insurance.
• 401(k) with company match.
• Paid vacation and holidays.