Sample Management Supervisor

About the role

We're looking for an experienced, hands-on Sample Management Supervisor to lead daily sample receiving and log-in operations at our environmental laboratory in Reading, PA. In this role, you'll lead the accurate, timely, and compliant receipt, log-in, documentation, tracking, distribution, storage, and disposal of environmental samples. You'll supervise sample management personnel, maintain chain-of-custody, quality, and accreditation requirements, and coordinate across laboratory departments to keep samples moving efficiently. The ideal candidate brings strong people-management skills, close attention to detail, and a record of improving workflow, accuracy, and service in a high-volume operation.

Responsibilities

• Lead day-to-day sample receiving and log-in operations; establish clear expectations, assign work, and ensure reliable coverage
• Oversee the receipt, condition verification, log-in, labeling, documentation, routing, storage, retrieval, and disposal of incoming samples
• Ensure strict adherence to chain-of-custody procedures, laboratory quality systems, client requirements, and applicable regulatory and accreditation standards
• Review sample-intake records and LIMS entries for completeness and accuracy, and resolve discrepancies, hold-status issues, and sample-priority concerns
• Monitor sample volume, departmental capacity, turnaround-time performance, and key performance indicators; adjust staffing and workflows as needed
• Manage employee scheduling, timekeeping, work assignments, and resource allocation to maintain adequate coverage and balanced workloads
• Coach and develop employees, provide timely performance feedback, conduct formal evaluations, and address performance or accountability concerns
• Lead training, cross-training, and competency development to strengthen team capability and operational consistency
• Partner with various internal teams, leadership, and departments to coordinate sample handoffs, remove bottlenecks, and resolve non-conformances
• Use operational data and root-cause analysis to improve accuracy, efficiency, customer service, and throughput, and provide hands-on intake or log-in support when needed
• Perform additional duties and support cross-functional initiatives as assigned

Requirements

• High School Diploma or equivalent required; Associate's or Bachelor's Degree in a science-related field preferred
• 2+ years of supervisory or team leadership experience within a laboratory, technical, sample management, or other regulated environment, including demonstrated success leading teams and improving high-volume operations
• Working knowledge of chain-of-custody procedures, sample receiving and log-in workflows, and laboratory quality, regulatory, or accreditation requirements
• Experience with Laboratory Information Management System (LIMS) and reviewing sample-intake records for accuracy
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer applications

Benefits

• Competitive compensation
• Medical, dental, and vision coverage
• 401(k) with company match
• Employer-paid life, AD&D, and disability insurance
• Paid time off, sick leave, and paid holidays
• Paid parental leave
• Employee Assistance Program (EAP)
• Tuition reimbursement and professional development support

Schedule

• Full-time, onsite position
• Flexibility to work outside scheduled hours, including evenings or weekends, when operational or client needs require
• Occasional travel may be required for training, meetings, or operational support

At this time, SPL is not able to offer visa sponsorship for this position.