Sample Management Coordinator

About the role

In this role, you will report to the Area Manager and will work closely with Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location & Schedule

Spring House, PA. Monday–Friday, 7:00 am–3:30 pm.

Pay

Hourly rate: $24.

Benefits

• Health & Wellness: Comprehensive Medical, Dental, and Vision coverage; wellness programs; eligible for medical coverage starting Day 1.
• Time Off: Paid Time Off (PTO); company-paid holidays; choice holidays.
• Financial Well-Being: Flexible Spending Account (FSA) and Health Savings Account (HSA); commuter benefits; 401(k) retirement plan; tuition assistance; Employee Stock Purchase Plan discount.
• Education: Tuition assistance.

Requirements

• High school diploma or GED required.
• Bachelor’s degree in biological sciences, biotechnology, biomedical sciences, or a related discipline, with relevant laboratory or research-operations experience.
• Experience handling, processing, or coordinating biological, chemical, or research samples in a laboratory, research, or regulated environment.
• Knowledge of laboratory safety practices and applicable regulations related to the handling and transport of biological materials.
• Strong attention to detail with the ability to accurately maintain records, documentation, and shipment information.
• Excellent organizational and time management skills, with the ability to prioritize multiple tasks in a fast-paced environment.
• Effective verbal and written communication skills and the ability to collaborate with researchers, cross-functional teams, and external partners.
• Proficiency with Microsoft Office applications (Outlook, Excel, Word, and Teams).
• Ability to lift and transport packages and work with materials requiring specialized storage and shipping conditions, including dry ice.

Skills

• Attention to Detail
• Compliance & Quality Focus
• Organization & Prioritization
• Communication Skills
• Problem Solving
• Customer Focus
• Collaboration & Teamwork
• Accountability & Reliability
• Adaptability
• Technical Aptitude

Responsibilities

• Responsible for outbound shipments (international & domestic) including samples, biologics, cell lines, human and non-human materials.
• Responsibility for incoming shipments may be added as the program expands or utilized as needed.
• Receive and process shipments to deliver to designated department freezer for storage and pickup by researcher.
• Complete all necessary CLASP, LSA/Trade Compliance paperwork and documentation.
• Retrieve samples from designated department freezer or location after receiving intake files.
• Process samples and correctly classify samples via customer systems.
• Support Dangerous Goods classification activities using Safety Data Sheet (SDS) documentation.
• Generate, review, and verify shipment documentation, including commercial invoices, customs paperwork, and other required shipping records.
• Package samples appropriately to maintain required storage and transport conditions (e.g., dry ice & temp tails).
• Coordinate with carriers, researchers, and internal stakeholders to ensure timely and compliant shipment of materials.
• Deliver samples under proper conditions to shipping office.
• Sign shipping documents and invoices as consigner.
• Follow all safety protocols, SOPs, and procedures for handling and transport of all sample types (e.g., double sleeves for ADCs).
• Serve as the primary point of contact for shipping issues, delays, and shipment-related inquiries.
• Submit tracking information to sending and receiving researchers.
• Collaborate directly with VWR Beerse & other VWR site shipping teams for intra-site shipments.
• Support inventory management activities for departmental samples and materials.
• Provide support as needed to lab role responsible for cell line management in Oncology.
• Weigh samples as needed.
• Obtain correct representative signature when required.
• Assist with other duties as required.