Sample Management Coordinator III

Location: Indianapolis, IN | Reports to: Manager | FLSA: Non-exempt

About the role

The Sample Management Coordinator III is responsible for customer order support, including solubilizing and plating compounds (which may be highly potent and controlled substances), sample staging, and updating inventory. The role also supports container direct sample submission.

Responsibilities

• Directed sample submission (DSS) support for shipping and delivery services for plated samples, including inspection of inventory samples, neat sample solubilization, sample tube creation, and plating activities.
• Sample order support:
  • Order system customer service
  • Order processing prioritization based on order comments
  • Sample shipping and receiving
• Support the transfer of sample submission containers and plate deliveries between buildings.
• Inspect sample testing plates to ensure automation systems operate according to quality standards; communicate issues to client personnel.
• Manage reference compounds.
• Pick/Place sample archive support for solubilized sample archive, sample staging, and storage locations (including loading/unloading samples from automated storage systems, refrigerators, and freezers).
• Monitor plate staging and pick-up locations; manage unretrieved sample plates and support communication to biology for retrieval or disposal.
• Sample storage maintenance and issue resolution (e.g., locating misplaced samples, reorganizing/loading sample archives, and sample tube auditing).
• Organize and manage workload to meet or exceed laboratory turnaround time and client expectations.
• Perform tasks with limited supervision.
• Clean, organize, and maintain work area, glassware (e.g., refrigerators, freezers, and supply cabinets).
• Participate in the laboratory inventory program to maintain adequate inventories of reagents and supplies.
• Ensure task accuracy by adhering to laboratory SOPs.
• Communicate effectively with team members and comply with all safety guidelines.
• Assist in administrative aspects of departmental projects as directed.
• Conduct verbal and written communications with internal teams with limited direction.
• Follow guidelines set forth by clients and Bureau Veritas Consumer Products Services, Inc. Quality, Health, Safety, Security, and Environmental policies.
• Comply with clients and Bureau Veritas management systems in accordance with regulatory agencies.
• Other duties as defined by manager, department needs, and workload.

Requirements

• Bachelor's Degree in Chemistry or a closely related field.
• Minimum of one (1) year of laboratory research experience in a highly detail-oriented environment.
• An equivalent combination of education and experience may be accepted.

Skills

• Comfortable handling chemical samples.
• Professional and concise communication (written and verbal).
• High attention to detail.
• Strong experience with MS Office Suite and SharePoint sites.
• Ability to quickly understand job-specific software.
• Team-oriented and collaborative work style.
• Proven ability to multitask and thrive in a deadline-driven environment.
• Strong organizational skills with the ability to assess project status and communicate it effectively.
• Ability to work with specified turnaround times in a production environment.
• Experience handling large quantities of samples and orders.
• Driven and energetic, with the ability to coordinate activities across different areas of the department.
• Demonstrated team leadership.
• Ability to coordinate multiple priorities and complex schedules to support laboratory operations.
• Technical problem-solving and process improvement skills.

Schedule

Typically, Monday through Friday, forty hours per week. Must be flexible to meet departmental needs and complete other projects as assigned.

Pay

$23.75–$26.00 per hour (actual compensation may vary based on factors such as location, education, experience, and skillset).