Sample Coordinator

About the role

Corel is offering immense opportunities to learn and grow by creating synergy between personal aspirations and organizational objectives. We provide an environment where people come and give their best not because they have to, but because they want to. At Corel we have established people development instead of traditional HR management. Our systems and policies allow open communication, innovation, research and development.

Responsibilities

• Experience of at least 1-3 years in Cosmetics Technical Marketing
• Presentable with good communication skills (English & Hindi)
• Good understanding and ability to identify business development opportunities
• Search new companies of cosmetic & herbal
• Arrange appointment and visit the customer to generate the inquiry
• Cook all marketing activities to generate leads
• To coordinate technical requirement for projects, samples, request as well as complaints
• Detail oriented and good at conversation and building customer relationship
• Provide product recommendations to customer and conduct trials, product Troubleshoot at customers place
• Maintain track of competitor’s product process and their market status
• Marketing calls to targeted customers who really need the company’s products/ services explain about the features, benefits etc. and convert them as a customer
• Solving customer technical queries regarding various products keeping in loop all the technical departments and sending preliminary samples for examination
• Need to satisfy the customer by solving their issues related to the product after discussing with the technical team
• Initiate and monitor field tests at customers end to support new products development
• Finding out new technological improvements that can be made to improve customer satisfaction
• Collect customer feedback regularly from respective representative of customer
• Exploring ways of improving existing products and services, and increasing profitability
• To attend conference with distributors and start the sales of company products through appointed distributors in assigned territory /country
• To provide the timely service like technical and commercial assistance to distributor
• To co-ordinate with internal department to fulfill document/sample/logistic requirement of customers
• To know the territory /country market potential for company products
• To find out suitable distributors in assigned territory /country to finalize the distributors based on their expertise, market information, coverage, and financial status
• To Search for new products, new market which may include in company product list and forecast of future products
• To perform daily communication with customers, Team via Phone or Mails
• To Provide technical support to technical department and customers
• To Provide responses related technical queries on time to customers for our products
• To Coordinate and communicate technical requirements like new development project, sample request as well as customer complaints regarding our products with our marketing executive team and customers as per their report on daily basis
• To Understand and be able to explain customer for any trouble shooting compliance requirements
• To Communicate with customers for the approval of sample requirement & technical support
• To Resolve complaint by continues follow up with customer up to satisfaction level
• To Maintain track of competitor’s product process and their market status
• To Approve tour plan monthly basis for marketing team at head office for discussion of project, sample and complaints running in their territory
• To Analysis of marketing team reports
• To Do technical visit to key customers for new project development as well as trouble shooting
• To Maintain and keep up to date records for day to day formulation trials and other related documents
• To Develop new project in R and D lab as per customer requirement and send the finished formulation sample as well as process sheet for approval
• To Be responsible for small R and D scale trial batch as well as commercial joint trials at customer end for better understanding of product
• To Maintain track of competitor’s product process and their market status

Qualifications

• Experience: More than 02 year
• Education: B.Pharm/M.Pharm
• Location: Ahmedabad
• Salary: Negotiable for right candidates

Benefits

• Immediate joining
• Excellent Knowledge of Formulation and Development as well as Scale up
• Knowledge of Excipients & API
• Document knowledge of LNB/BMR/MFR/PDR and preparation product application sheet/guidelines
• Excellent in literature search
• Co-ordination & knowledge of QC
• Leading R and D lab Team of 07-10 members
• Total monthly 30% traveling

Skills

• Basic computer literacy, MS office, MS Excel etc.

Pay

As per company policy

Schedule

Immediate joining