Jobs · Quality Assurance · Pennsylvania

Sample AC Job LI Test 165

RSC Middleware Test Company · Pittsburgh, PA · 24 mo ago
On-siteQuality AssuranceFull-time

Job Purpose

The Account Manager is responsible for managing customer relationships, generating sales, and ensuring timely delivery of requested products and services.

Job Duties

  • Generate sales among client accounts, including upset selling and cross-selling
  • Operate as the primary point of contact for assigned customers
  • Develop and maintain long-term relationships with accounts
  • Ensure clients receive requested products and services in a timely manner
  • Communicate client needs and demands to the employer company
  • Forecast and track client account metrics
  • Manage projects within client relationships, aligning with both client and company goals
  • Identify opportunities to grow business with existing clients
  • Collaborate with staff members working on the same account to ensure consistent service
  • Coordinate with the sales team to reach prospective clients
  • Service multiple clients concurrently, meeting deadlines
  • Keep records of client transactions

Skills And Qualifications

  • Account Management Experience
  • Client-Focused Solutions Experience
  • Project Management Skills
  • Ability to Communicate Client Needs with Staff
  • Talent for Influencing Client Management
  • Ability to Manage Multiple Projects and Relationships Simultaneously
  • Negotiation Skills
  • Listening Skills
  • Communication Skills
  • Presentation Skills
  • Time Management Skills
  • Bachelor’s Degree (BA/BS)

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