SAMF Practice Manager, IM-GME Internal Medicine Residency Clinic

About the role

Reporting to the Practice Administrator, this position is responsible for daily operations at the clinic site managing the front and back-office activities, as well as provider relations. This position is responsible for workflow functions, outcomes, customer satisfaction and quality measures within the clinic space. The incumbent will manage daily work queues to ensure correct billing and registration edits, manage physician schedules to include office and procedure/surgical schedules, build all provider templates, and create and maintain group call and emergency department call schedules. This position requires a thorough knowledge of clinic operations and assures resource allocation and removal of barriers for desired outcomes. The Practice Manager is responsible for directing and coordinating services and related activities, including developing and supervising programs and staff for the maximum utilization of services and equipment. The incumbent is responsible for arranging internal office moves and providing arrangements for office meetings. This position will work with Saint Agnes leadership to ensure quality care and a positive patient experience.

Responsibilities

• Daily operations at the clinic site managing front and back-office activities
• Provider relations management
• Workflow functions, outcomes, customer satisfaction and quality measures within the clinic space
• Manage daily work queues to ensure correct billing and registration edits
• Manage physician schedules including office and procedure/surgical schedules
• Build all provider templates
• Create and maintain group call and emergency department call schedules
• Resource allocation and removal of barriers for desired outcomes
• Direct and coordinate services and related activities
• Develop and supervise programs and staff for maximum utilization of services and equipment
• Arrange internal office moves and provide arrangements for office meetings
• Work with leadership to ensure quality care and positive patient experience

Requirements

• Bachelor's degree in Business or Healthcare related field with six (6) years of related experience OR Associate's degree in Business or Healthcare related field with eight (8) years of related experience
• Two (2) years of supervisor/manager experience
• Valid California driver's license
• Demonstrated leadership and ability to lead a team
• Proven ability to organize and manage workload
• Ability to communicate effectively both written and oral
• Ability to handle matters with strict confidentiality

Pay

$35.12 - $52.67