Salon Outside Sales Representative

About the role

The Salon Business Consultant is a consulting and relationship-building specialist role focused on growing salon sales in and around Reno, Fallon, South Lake Tahoe, Sparks, Nevada, and Susanville, California. This is an uncapped commission, full-time career opportunity with vehicle reimbursement and full benefits.

Responsibilities

• Identify key accounts within the territory and establish an efficient route to grow and develop existing customers while finding new partnerships.
• Demonstrate and assist customers in developing, planning, implementing, monitoring, and tracking results of in-salon promotions, programs, and concepts.
• Determine customers' needs and offer products and services to meet those needs.
• Communicate all sales initiatives through partnering with vendors, including achieving corporate sales goals on a monthly, quarterly, and annual basis.
• Acknowledge and respond to all email, text, and phone communication in a timely manner (24 hours).
• Analyze accounts to decide what brand support, education, and promotions are needed to grow within the salon.
• Call on customers in person to execute established sales goals.
• Strictly comply with established procedures regarding the processing of returns, including the pick-up of returns from the customer and completing the required documents.
• Timely completion of assigned projects.
• Work with all areas of business, customer service, accounts receivable, IT, and any other necessary business function provided by the entity.
• Actively prospect for new customers through cold calling, social media, and other digital outlets.
• Effectively manage all administrative aspects of the role in a timely manner, including daily order entry and regular maintenance of customer information and activity in Salesforce.com.
• Attract and retain salon clientele by utilizing social media as a form of communication, promotion, education, and product knowledge.
• Conduct effective in-person and virtual product knowledge classes.
• Communicate with the Manager regarding calls, visits, orders, status of sales progress, follow-up plans, and any assistance needed.
• Be a subject matter expert on utilizing digital platforms and social media to grow the business.
• Share knowledge with peers to grow the team's digital capabilities.
• Attend all meetings, functions, and events and maintain regular contact as established by the Company or Supervisor.
• Schedule and attend business development days (BDD) to increase product knowledge and develop professional vendor relationships.
• Allocate and optimize time to participate in learning utilizing all available tools and resources.
• Remain agile to changes in the market while building industry knowledge and intuition to react to a competitive market.
• Create an organized work environment and workflow to efficiently service customers.
• Demonstrate our SBH Culture Values and adhere to our company code of ethics and behavior.

Requirements

• High school diploma or equivalent certification.
• Minimum of one year demonstrated outside sales experience or beauty industry experience with emphasis on consultative selling.
• Working knowledge of inventory control systems and visual merchandising is strongly preferred.
• Excellent knowledge and experience using Facebook, Twitter, LinkedIn, Instagram, and other social media platforms to build pipelines, book of business, and other business needs.
• Excellent computer skills, knowledge of Salesforce.com, Outlook, PDF Expert, and Oracle.
• Experience with iPad a plus.
• Ability to build an online community and create social connections, including but not limited to, using search engines and other internet tools.
• This position requires travel on a local level within the territory, attending shows, conventions, and educational events which may include overnight travel and/or some weekend nights.
• Frequent and sometimes prolonged periods of driving are necessary for this role.
• Committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs.
• Strong time management and organization skills and the ability to successfully manage multiple projects at once.
• Ability to present a professional business image and interact positively with the public.
• Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization.