Salon Manager
Zoom Tan · Cortland, NY · 1 wk ago
On-siteManagementFull-time
Responsibilities
- Recruit, interview, and hire motivated and enthusiastic employees.
- Train and develop a successful sales team.
- Provide feedback, coaching, and accountability to all employees.
- Manage all aspects of daily store operations (Cleanliness, Inventory).
- Prepare staffing schedules to meet the needs of the salon.
- Succeed in a commission-driven environment.
- Greet clients and provide them with a warm and welcoming experience.
- Assess clients' skin types and determine the appropriate tanning equipment and lotion for their needs.
- Thoroughly explain the tanning process, including proper positioning and safety guidelines, and answer any questions they may have.
- Maintain a clean and organized tanning area, ensuring that all equipment is in good working order and that lotions and other supplies are wellstocked.
- Upsell tanning lotions and other products to clients, providing recommendations based on their individual needs and preferences.
- Meet and exceed sales targets, while maintaining a high level of professionalism and customer service.
- Build and maintain relationships with clients.
- Maintain accurate records of client information, including tanning history and preferences, to ensure a personalized and consistent experience with each visit.
- Open and close the tanning salon on time.
Qualifications
- High school diploma or equivalent.
- Must be at least 18 years old.
- Excellent interpersonal and customer service skills.
- Self-motivated to succeed in a fast-paced retail environment.
- Friendly, outgoing, and effective communicator with strong interpersonal skills.
- Team player willing to work collaboratively with other departments.
- Good communication and interpersonal skills.
- Excellent leadership qualities and conflict management skills.
- Strong verbal and written communication skills.
- Must be able to stand, bend, and work for long periods of time.
- Experience: Sales experience 12 years (preferred), Customer Service 12 years (preferred), Prior management experience (preferred).
Benefits
- Employee discounts on retail products and services.
- Opportunities for growth and professional advancements.
- A fun, well-managed, and successful work environment.
- Referral Program.
- PTO.
- Commission and bonuses.
- Dental, Vision, and Health insurance for full-time employees.
- 401K with 5% company match.
Pay
$20 + uncapped commission and bonuses.
Qualifications
Must have weekend availability.