Salon Manager

Responsibilities

• Maintains store staff by recruiting, selecting, and orienting employees
• Meets sales goals and other performance criteria by training, motivating, mentoring and providing feedback to sales staff; including coaching, counseling, disciplining employees
• Completes company operational requirements by scheduling and assigning employees; following up on work results
• Achieves financial objectives through effective monitoring of controllable expenses such as labor, cost of sales, and expenses
• Maintains the stability and reputation of the store by complying with all legal requirements
• Manages and assigns tasks appropriately to ensure the stores are clean, adequately stocked, organized, well-kept and customer ready
• Establishes rapport with customers building loyalty and long term relationships
• Investigate and resolve customer concerns in a timely and professional manner
• Analyzes daily sales and expense information and perform all other financial analysis to maximize sales and net profits
• Safeguard and account for all money received and be responsible for banking requirements

Qualifications

• High school diploma, or equivalent
• Excellent verbal and written communication skills
• Proven experience in retail/customer service environment
• 1 year supervisory experience
• Ability to effectively influence others
• Must be able to stand, bend, walk for long periods of time, for 7+ hours per day
• Must be able to lift 25 pounds without assistance
• Reliable transportation, flexible availability including nights and weekends

Benefits

• Employee discounts
• Flexible schedule
• Health insurance
• Training & development