Salon Director

Benefits

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Training & development
• Vision insurance

Tasks & Responsibilities

• Developing and coaching employees to provide amazing client experiences
• Following up swiftly on client concerns and issues
• Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume
• Displays a client comes first attitude by holding team members accountable for quality client service
• Drives company metrics by developing action plans
• Directly motivates and instructs the salon team by implementing company programs
• Manages with integrity and honesty and promotes the culture, values, and mission of Sun Tan City
• Plans, identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations
• Manages the cleanliness, maintenance, sanitation, and organization of the salon
• Manages salon staffing levels to ensure employee development and maintain salon operational requirements
• Adheres to applicable wage and hour laws for non-exempt team members and minors
• Uses all operational tools to plan for and achieve operational excellence in the salon
• Utilizes financial reports to identify and address trends and issues in salon performance
• Regularly conducts performance assessments, providing feedback and setting challenging goals to improve sales performance
• Manage ongoing sales

Experience

• College education preferred, but not required
• Management and/or Sales experience required
• Basic Computer skills (ability to use Word, Excel, and Outlook)
• Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously
• Strong knowledge of client service techniques and operational practices
• Strong problem-solving and organizational/planning skills
• Strong leadership skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures
• Team building skills
• Ability to prioritize and delegate

Physical Requirements

• Ability to stand and walk for long periods of time
• Ability to bend at the waist to clean tanning equipment
• Ability to lift or assist in lifting items and heavy boxes
• Ability to bend down to pick up trash, towels, etc. from the floors
• Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.