Salesperson

About the role

Entry level sales position capable of supporting the DIY business and achieving sales and service objectives. Requires good knowledge of store systems, basic automotive and part knowledge, and the ability to source from stores, hubs, PDQ, and external suppliers. In-depth knowledge of store inventory and maintenance processes is required. Position can be part time or full time. Fleet safety certification preferred.

Responsibilities

• Provide excellent selling experience for DIY customer visits and phone calls
• Achieve personal sales goals and help the store achieve its sales goals
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Maintain store product and operational standards
• Responsible for inventory processes including truck put away, shoot outs, cycle counts, and back stock
• Store cleanliness including floors, bathrooms, facing, dusting, and parking lot
• General stocking including truck stocking and back stock
• Safely deliver parts to customers as needed

Success Factors

• Basic driving and navigation ability
• Ability to use delivery board system
• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge and skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY service

Essential Job Skills Necessary For Success

• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Salesperson up for Success

2–3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.

Physical Demands

The employee will predominantly be walking or standing. The role requires the ability to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Work Environment

The employee usually works inside but will occasionally work outside and be exposed to various weather conditions while performing tasks such as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.