Salesperson

About the role

This is an entry-level sales position capable of supporting the DIY business and achieving our sales and service objectives. The role requires good knowledge of store systems, basic automotive system knowledge, and basic part knowledge. The role also requires the ability to source from stores, hubs, pdq, and external suppliers, as well as in-depth knowledge of store inventory and maintenance processes. Position can be part-time or full-time. Fleet safety certification is preferred.

Responsibilities

Primary responsibilities include providing an excellent selling experience for DIY customer visits and phone calls, achieving personal sales goals and helping the store achieve its sales goals, and providing DIY services such as battery installation, testing, and wiper installs. Additionally, the role is responsible for maintaining store product and operational standards and inventory processes, including truck put away, shoot outs, cycle counts, and back stock.

• Provide excellent selling experience for DIY customer visits and phone calls
• Achieve personal sales goal and help store achieve its sales goals
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Maintain store product and operational standards
• Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.

Secondary responsibilities include store cleanliness, general stocking, and safely delivering parts to customers as needed.

• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• General stocking including truck stocking and back stock
• Safely deliver parts to customers as needed

Requirements

The role requires basic driving and navigation ability, friendly communication, ability to locate and stock parts, safety knowledge and skills, and the ability to operate inventory systems and store equipment. Additionally, the role requires parts and automotive system knowledge skills and the ability to operate POS and parts lookup systems.

• Basic driving and navigation ability
• Ability to use delivery board system
• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY service

Skills

The role requires the ability to speak and write English (Spanish a plus), communicate effectively, and build strong relationships with customers, peers, and management. Additionally, the role requires the ability to read and interpret documents, use basic math accurately, and work an assortment of days, evenings, and weekends as needed.

• Speak and write English (Spanish a plus)
• Communicate effectively and build strong relationships with customers, peers, and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to work an assortment of days, evenings, and weekends as needed

Qualifications

Prior experience that sets a salesperson up for success includes 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.

Physical Demands

The physical demands of the job include walking or standing, talking and hearing, and using hands and fingers to handle or feel. The employee is required to be able to reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.

Work Environment

The work environment characteristics include working inside, with occasional exposure to various weather conditions, moving mechanical parts, high, precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. The noise level in the work environment is usually moderate.