Salesperson

About the role

Entry level sales position capable of supporting the DIY business and achieving sales and service objectives. Requires good knowledge of store systems, basic automotive system knowledge, and basic part knowledge. Ability to source from stores, hubs, PDQ, and external suppliers. In-depth knowledge of store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred.

Responsibilities

• Provide excellent selling experience for DIY customer visits and phone calls
• Achieve personal sales goals and help store achieve its sales goals
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Maintain store product and operational standards
• Responsible for inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• General stocking including truck stocking and back stock
• Safely deliver parts to customers as needed

Success Factors

• Basic driving and navigation ability
• Ability to use delivery board system
• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY service

Essential Job Skills

• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

2–3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.

Physical Demands

The employee will predominantly be walking or standing. Must be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

Usually working inside; occasionally outside and exposed to various weather conditions while performing tasks such as installing batteries and wiper blades. Occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. Noise level in the work environment is usually moderate.