Salesperson
About the role
The role is an entry level sales position capable of supporting the DIY business and achieving our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge, and basic part knowledge. The role has the basic ability to source from stores, hubs, PDQ, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. The position can be part-time or full-time. Fleet safety certification is preferred.
Primary Responsibilities
- Provide excellent selling experience for DIY customer visits and phone calls
- Achieve personal sales goal and help store achieve its sales goals
- Provide DIY services including battery installation, testing, wiper installs, etc.
- Maintain store product and operational standards
- Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
Secondary Responsibilities
- Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
- General stocking including truck stocking and back stock
- Safely deliver parts to customers as needed
Success Factors
- Basic driving and navigation ability
- Ability to use delivery board system
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Operating POS and Parts lookup systems
- Expert at testing and diagnostic equipment for DIY service
Essential Job Skills Necessary For Success
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Work an assortment of days, evenings, and weekends as needed
Prior Experience That Sets a Salesperson Up For Success
- 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences
About the role
The role is an entry level store position capable of supporting the delivery of auto parts to commercial customers. The role has the responsibility to deliver parts to our commercial customers and assist with task and inventory processes in the store. This position can be part time or full time and must be fleet safety certified.
Primary Responsibilities
- Safely deliver parts to customers as needed
- Pick and stage parts for customer orders
- Pick up returns and cores
- Drop off weekly / monthly sales flyer
- Daily collection of credit accounts
- Other related tasks including maintaining store cleanliness and general store and truck stocking
Secondary Responsibilities
- Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
- General stocking including truck stocking and back stock
Success Factors
- Basic driving and navigation ability
- Ability to use delivery board system
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems (Back stock) and store equipment
Essential Job Skills Necessary For Success
- Communicate effectively and build strong relationships with customers, peers and management
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Work an assortment of days, evenings, and weekends as needed
Prior Experience That Sets a Driver Up For Success
- Automotive parts experience is preferred
- Certificates, licenses, registrations: Must have a valid driver's license and be fleet safety certified