Salesforce Technical Lead

About the role

The Role at a Glance

Lincoln's IT organization is adding a Salesforce Technical Lead to guide the design and delivery of new solutions for Lincoln's Workplace Solutions (WPS) organization. This role leads one of three WPS Salesforce development teams and reports to the Value Stream IT Lead.

Responsibilities

• Set technical direction for your team: lead design decisions, set coding standards, and ensure solutions are scalable, secure, and well-architected — in partnership with our Salesforce Architect.
• Partner closely with your team's Product Owner as they bring user stories to the team, helping the team ask the right questions, clarify scope, and — when needed — engage directly with business stakeholders to resolve open questions.
• Mentor and develop junior and mid-level engineers through code reviews, pairing, and hands-on coaching, helping build a stronger, more self-sufficient team over time.
• Design, develop, test, and support custom applications using the declarative and programmatic capabilities of the Salesforce Platform.
• Implement and support solutions that integrate Salesforce within an ecosystem of multiple business-critical systems (cloud and on-prem).
• Lead and actively participate in Agile ceremonies and practices, helping the team continuously improve how it plans, estimates, and delivers.
• Handle changing priorities, manage multiple tasks, and work within tight timeframes and deadlines — while keeping the team focused and unblocked.

Requirements

• Proven experience leading or acting as technical lead for a development team, with hands-on ownership of design decisions and technical direction.
• Comfort partnering with peers — architects and other technical leads — to align on design and share standards across teams, rather than working in isolation.
• Demonstrated experience mentoring junior developers — able to speak concretely to how you've grown other engineers' skills.
• Excellent ability to explain technical concepts clearly to non-technical audiences, including a Product Owner and business stakeholders.
• Excellent written and verbal communication skills.
• 6–10 years' professional experience in the Salesforce Platform.
• 4-year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) in Computer Science, Computer Information Systems, Information Systems, Information Technology, Computer Engineering, or equivalent work experience.
• Strong experience in programmatic development of Salesforce applications using Lightning (Aura and Lightning Web Components), Visualforce, Apex, REST and SOAP APIs, and Test-Driven Development.
• Strong experience in declarative customizations: design of the data model, Lightning UI, business logic, security settings, mobile, and reports and dashboards.
• Experience using AI technology (e.g. Claude) to accelerate Salesforce design and development.
• Experience creating and understanding UML diagrams.
• Experience with frequent and on-demand releases through use of modern CI/CD tools (e.g. GitLab).
• Strong experience in Sales Cloud, Service Cloud, and Financial Services Cloud.
• Strong analytical and problem-solving skills.
• Experience working within an agile team.

Qualifications

• Experience with Experience Cloud and/or Marketing Cloud.
• Experience within the Financial Services industry.
• Experience with ETL/Integration tools, e.g., Informatica or MuleSoft.
• Salesforce Platform Developer I Certification.
• Salesforce Platform Developer II Certification.
• Experience with designing and writing automation scripts for regression testing.

Skills

• Leadership & Communication
• Technical Experience

Benefits

Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes

Leadership development and virtual training opportunities

PTO/parental leave

Competitive 401K and employee benefits

Free financial counseling, health coaching and employee assistance program

Tuition assistance program

Work arrangements that work for you

Effective productivity/technology tools and training

Pay

The pay range for this position is $120,375 - $192,600 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law.

Schedule

Hybrid : Employee will work 3 days a week in a Lincoln office

Benefits

See the E-Verify notices.

Equal Opportunity Employer

Lincoln Financial is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability.