Salesforce Technical Architect

Key Responsibilities

• • Serve as the primary integration architect for Salesforce, leading solution design in close partnership with architects and technical leads across other departments and IT domains.
  • Oversee and guide integration design between Salesforce and other cloud and on-premise systems, ensuring reliable, scalable, and maintainable connectivity.
  • Lead and actively participate in enterprise-scale projects that span Salesforce, Data Cloud, Agentforce, Slack, and other systems within the CRM ecosystem.
• Platform Assessment, Modernization & Architecture
  • Assess the current Salesforce platform infrastructure, codebase, and automation layer to identify technical debt, risk, and modernization opportunities.
  • Develop and execute a structured roadmap to migrate legacy Apex code, Process Builders, and outdated configurations toward modern, scalable solutions (Flows, LWC, etc.).
  • Define and enforce infrastructure architecture standards to maximize efficiency, scalability, security, and platform compatibility.
  • Provide technical leadership and architectural direction for all Salesforce platform initiatives, ensuring alignment with enterprise standards and business objectives.
• Agentforce, AI & Data Architecture
  • Lead architectural strategy and hands-on guidance for agentic AI solutions within Salesforce, including Agentforce and Data Cloud implementations.
  • Establish the right data model and structure to support agentic solutions serving both external customers and internal personas.
  • Stay current on Salesforce AI capabilities and evaluate emerging features to drive innovation and competitive advantage for the organization.
• Team Development & Technical Coaching
  • Guide, mentor, and coach technical team members to build versatility, modernize their skill sets, and increase productivity and independence.
  • Champion adherence to architectural standards, coding best practices, and delivery consistency across the team.
  • Lead, develop, and evaluate development team personnel to ensure high performance and continuous growth.
• Security Architecture & Governance
  • Evaluate the current Salesforce security posture and develop a prioritized improvement plan aligned with enterprise security standards.
  • Partner with the enterprise security team to implement and validate security enhancements across the platform.
  • Develop and implement governance strategies to manage technical risk and ensure ongoing platform stability and compliance.
• Release Management & Delivery Excellence
  • Partner with the release engineer to evaluate, improve, and drive release management practices including source control, CI/CD pipelines, and deployment processes using Metadata API and related tooling.
  • Foster a culture of continuous improvement, transparency, and delivery accountability.

Technical Skills & Qualifications

• Deep expertise in core Salesforce platform capabilities, configuration, and customization.
• Proven experience designing and implementing cross-cloud Salesforce integrations with other cloud platforms and on-premise systems, using modern integration patterns and API-based connectivity.
• Demonstrated ability to assess legacy implementations (Apex, Process Builder, Workflow Rules) and develop modernization strategies.
• Solid understanding of cloud-based architectural principles, including SaaS, PaaS, multitenancy, multi-tiered infrastructure, and application servers.
• Strong awareness of platform-specific considerations such as large data volumes, governor limits, and data migration strategies.
• Direct experience architecting and implementing agentic solutions in Salesforce, including Data Cloud and Agentforce.
• Experience with release management and deployment technologies, including CI/CD pipelines, Metadata API, and source control systems.
• Sound knowledge of software design principles, security best practices, and data protection.

Leadership & Soft Skills

• Proven ability to lead, influence, and build trusted partnerships across technical and non-technical stakeholders, including executive audiences.
• Strong executive presence with the ability to represent technology strategy at a senior level.
• Excellent business acumen with the ability to connect technical decisions to business outcomes.
• Comfortable and effective operating in fast-paced, ambiguous environments — able to quickly synthesize incomplete information and provide clear, confident direction to project teams and business stakeholders.
• Demonstrated ability to manage many competing priorities simultaneously, with sound judgment on sequencing and escalation.
• Strong written and verbal communication skills with the ability to translate complex technical concepts for diverse audiences.
• Collaborative mindset with a track record of cross-functional partnership on large, complex enterprise initiatives.
• Strong Agile/Scrum fluency with the ability to champion iterative delivery practices, continuously evaluate team processes, and drive improvement in how the team works internally and with vendor and partner teams.

Experience Requirements

• 8+ years of direct, hands-on Salesforce platform experience especially with integrations.
• 4–6 years of experience in a Salesforce architect role, with a track record of leading enterprise-scale implementations.

Preferred Qualifications

• Experience in a large, complex enterprise environment with multiple Salesforce clouds (Sales Cloud, Service Cloud, Experience Cloud, etc.).
• Background working in and championing an Agile/Scrum delivery environment.
• Experience partnering with enterprise security teams on platform security design and remediation.
• Experience with Salesforce Architect certifications (e.g., Application Architect, System Architect, or Certified Technical Architect).