Salesforce System Administrator

About Tekmetric

Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive.

Working the Tekmetric Way

We are building a culture where winning matters - not for ego, but because when our customers win, we win together. We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here. We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s).

What You’ll Do

• Manage a Salesforce environment, including system updates, enhancements, and new functionalities to support business reporting and compliance.
• Collaborate with stakeholders to gather business requirements and translate them into scalable technical solutions.
• Customize and optimize Salesforce Sales Cloud to meet evolving business needs.
• Maintain and update comprehensive documentation on Salesforce processes and compliance controls.
• Conduct post-implementation reviews of Salesforce configurations and user roles to ensure compliance.
• Troubleshoot and resolve issues related to Salesforce applications and integrations.
• Ensure data integrity and security within the Salesforce platform.
• Provide technical support and training to end-users.
• Manage integrations and installed packages, including HubSpot, Chargebee, Zendesk, and Gong.
• Oversee duplicate management, data loads, and automation enhancements.
• Continuously improve automation workflows and processes.
• Maintain a strong focus on optimizing the end-user experience.

What You’ll Bring

• A minimum of 5 years as a Salesforce Administrator.
• Strong understanding of Salesforce Sales Cloud, data management, and automation best practices.
• Experience with third-party integrations and installed packages.
• Excellent problem-solving and troubleshooting skills.
• Ability to work cross-functionally with stakeholders to translate business needs into technical solutions.

Why You'll Love Working With Us

• Competitive base salaries that reflect your value.
• Generous Paid Time Off, because we know you do your best work when you're well-rested.
• Paid maternity, parental bonding, and medical leave for you or your loved ones.
• Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage.
• Free, confidential counseling through our partnership with BetterHelp.
• 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
• Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
• Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
• After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
• Support for continuing education - we’re invested in your development.