Salesforce Solution Architect - Nonprofit

Key Responsibilities

• Lead the design and architecture of Salesforce solutions for nonprofit clients, leveraging Nonprofit Cloud, NPSP, and Data Cloud.
• Conduct discovery workshops with organizational leaders to define business needs across fundraising, donor management, program delivery, and volunteer/constituent engagement.
• Translate functional requirements into scalable, maintainable technical designs.
• Oversee configuration, data modeling, and integration design with fundraising, finance, and third-party systems (e.g., Raiser's Edge, QuickBooks, Mailchimp).
• Guide teams through implementation best practices and ensure alignment with architectural standards.
• Support pre-sales efforts with solution design input and scoping for Statements of Work (SOWs).
• Collaborate with Project Managers and Developers to ensure delivery excellence across timelines and budgets.
• Stay current on Salesforce innovations, particularly in the Nonprofit and Data Cloud ecosystems.
• Mentor consultants and contribute to internal solution frameworks and accelerators.

Qualifications

• 5+ years of Salesforce implementation and solution architecture experience, with at least 3+ years focused on the nonprofit sector.
• Proven expertise in Salesforce Nonprofit Cloud, NPSP, and related products (Marketing Cloud, Data Cloud, CRM Analytics).
• Strong understanding of nonprofit operations and the constituent lifecycle (fundraising, donor retention, program and impact management).
• Experience integrating Salesforce with fundraising, finance, and engagement systems such as Raiser's Edge, QuickBooks, or Mailchimp.
• Excellent communication and client-facing skills, with a proven ability to translate technical solutions into business value.
• Salesforce certifications preferred (Application Architect, Nonprofit Cloud Consultant, or Data Cloud Consultant).
• Bachelor's degree in Information Systems, Computer Science, or related field required.
• Preferred Skills:
  • Experience designing Data Cloud or AI-driven solutions for nonprofit clients.
  • Knowledge of compliance frameworks relevant to nonprofits (PCI DSS, HIPAA, SOC 2, GDPR).
  • Experience supporting pre-sales or participating in technical scoping.
  • Familiarity with AppExchange solutions commonly used by nonprofits (e.g., FormAssembly, Blackthorn, Classy, Fonteva).

Compensation & Benefits

• Competitive salary
• 100% employer-paid health, dental, and vision insurance
• 401(k) plan
• Unlimited PTO and flexible remote work environment
• Professional development and certification support
• Opportunity to work with mission-driven nonprofit organizations and cutting-edge Salesforce technologies