Salesforce Solution Architect

About the role

CPT Group, Inc. is a growing Class Action administration company based in Irvine, California. The Salesforce Solution Architect role involves designing and implementing innovative Salesforce solutions, collaborating with cross-functional teams, and engaging in hands-on configuration and customization of Salesforce.

Responsibilities

• Design and implement innovative Salesforce solutions
• Conduct requirements-gathering sessions to understand client needs and translate them into effective system solutions
• Engage in hands-on configuration and customization of Salesforce
• Develop integration strategies
• Oversight project timelines
• Present ideas and receive feedback in regular meetings

Requirements

• Over 7 years of experience in Salesforce administration, development, and architecture
• At least 3 years in design and implementation roles such as Architect or Technical Lead
• Experience translating business requirements into scalable Salesforce solutions
• Experience leading complex implementations, integrations, migrations, or modernization efforts
• Experience working with executives, stakeholders, technical teams, vendors, and cross-functional departments
• Experience in regulated, data-heavy legal, financial, or compliance environments is a plus

Qualifications

• Strong architectural judgment balancing business needs, technical constraints, security, scalability, and maintainability
• Excellent communication, including translating technical concepts for non-technical stakeholders
• Strong stakeholder management, requirements gathering, documentation, and process analysis
• Ability to lead technical discussions, guide decisions, and enforce standards
• Strong troubleshooting, root cause analysis, and problem-solving abilities
• High attention to detail with focus on data accuracy, stability, and reliability
• Ability to manage multiple priorities in fast-paced environments
• Commitment to continuous learning and staying current with Salesforce releases and best practices

Skills

• Deep knowledge of Salesforce architecture, configuration, automation, security, data model, and governance
• Proficiency with Flow, validation rules, approvals, permission sets, profiles, sharing rules, roles, objects, fields, layouts, Lightning App Builder, and reporting
• Experience with Apex, LWC, Visualforce, SOQL/SOSL, APIs, and integration patterns preferred
• Experience integrating external systems via REST/SOAP, middleware, ETL, iPaaS, or custom services
• Understanding of CRM processes across service, operations, case management, sales, marketing, and support
• Experience with data migration, duplication, data quality, reporting, dashboards, and analytics
• Knowledge of identity, SSO, authentication, access control, audit logging, privacy, and compliance
• Familiarity with DevOps, source control, release management, sandbox strategy, pipelines, and governance
• Experience with CPQ, Experience Cloud, Service Cloud, Marketing Cloud, MuleSoft, Tableau, or AI capabilities is a plus

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Life Insurance
• Flexible Spending Account
• Competitive Salary
• Paid Time Off

Pay

The salary range for this position is $140,000 to $175,000, depending on experience, with a bonus opportunity of up to 10%.

Schedule

The schedule is Monday through Friday, from 9:00 am to 5:30 pm, offering a structured yet flexible work environment that encourages creativity and productivity.