Salesforce (SFDC) Solution Architect Lead - US Hybrid

Key Responsibilities

• Strategic Architecture Leadership
• Own and define the enterprise-wide Salesforce architecture strategy
• Encourage process and systems transformation across the business
• Ensure Salesforce aligns with business strategy, supporting SaaS/Software industry needs such as subscription models, customer success, product-led growth, and partner ecosystems
• Provide architectural leadership during implementation, ensuring alignment between technical solutions and strategic business goals
• Partner with the Enterprise Architecture function to ensure Salesforce is fully integrated into the broader technology roadmap

Integration & Ecosystem Ownership

• Own the design and governance of Salesforce-to-SAP integrations via MuleSoft ensuring scalability, resilience, and data integrity
• Define enterprise integration patterns, standards and governance across Salesforce and related systems
• Champion an API-lead connectivity approach to enable agility and reuse across business units
• Design and implement scalable, data-driven Salesforce solutions, demonstrating AI and automation to enhance business processes, improving customer insights, and optimizing decision-making
• Drive the roadmap for AI adoption within the Salesforce ecosystem
• Collaborate with business stakeholders to translate AI opportunities into technical Salesforce solutions

Leadership & Stakeholder Engagement

• Build a team of Solution Architects, guiding them on Salesforce and integration best practices
• Act as a trusted advisor to executive stakeholders, translating sophisticated technology strategy into clear business outcomes
• Collaborate with senior leaders across Sales/Marketing, Product, Customer Success, Finance, and IT to align Salesforce architecture with business priorities