Salesforce Quality Assurance II

Benefits: 401(k) matchingDental insuranceHealth insurancePaid time offParental leaveVision insurance A Salesforce Quality Assurance II leads end-to-end test lifecycle management for functional Salesforce areas, including advanced Agentforce/Einstein AI behavioral validation and automated regression engineering Key Duties & Responsibilities Test Strategy & Planning: Design and execute detailed test plans, including functional, regression, integration, and user acceptance testing.Automation & CI/CD: Own and maintain automated test suites (e.g., Selenium, Cypress, Playwright) and integrate them into CI/CD pipelines.Requirements Analysis: Translate business, user, and technical requirements into comprehensive test cases, covering both positive and negative scenarios.Defect Management: Identify, document, and track defects in tools like Jira or ALM; participate in root cause analysis and triage sessions.Collaboration: Work closely with developers, business analysts, and operations to validate fixes, ensure traceability between test cases and requirements, and provide quality updates to stakeholders.Performance & Security Testing: Validate system performance, security controls, accessibility, and governance compliance.Process Improvement: Contribute to refining testing procedures, automation frameworks, and QA standards.Agile Participation: Engage in Agile/Scrum ceremonies such as backlog refinement and sprint planning. Qualifications Education: Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience.5-8 years of QA experience with 3+ years on Salesforce Government Cloud; Salesforce Certified Administrator+ AI Specialist required; active Public Trust or Secret clearance required Expert in integration testing (Postman, SoapUI), MuleSoft middleware validation, and leading defect triage/sprint planning within Agile delivery framework. Salesforce Skills: Salesforce Administrator, Platform App Builder, and familiarity with declarative features.Technical Skills: Strong problem-solving, root cause analysis, and consultative approach; experience with test automation tools and CI/CD pipelines .Certifications: ISTQB Foundation/Advanced, Agile Tester, AWS Cloud Practitioner, or Salesforce certifications are valuable . This is a remote position.