Salesforce QA Engineer (Hands-on)

Key Responsibilities

• Perform end-to-end testing of Salesforce applications including Sales Cloud, Service Cloud, or custom implementations.
• Design, develop, and execute detailed test cases, test plans, and test scripts.
• Validate Salesforce configurations such as: Workflows, Process Builder / Flow, Validation rules, Apex triggers
• Conduct manual and automated testing for functional, regression, integration, and UAT cycles.
• Work closely with developers and admins to understand requirements and ensure test coverage.
• Identify, log, and track defects using tools like JIRA or Azure DevOps.
• Validate integrations between Salesforce and external systems (APIs, middleware).
• Perform data validation and data integrity testing within Salesforce objects.
• Support release cycles, including deployment validation and post-release testing.
• Ensure adherence to QA standards, processes, and best practices.

Required Technical Skills

• Strong experience testing Salesforce applications (Sales Cloud, Service Cloud)
• Strong understanding of Salesforce data model (objects, fields, relationships)
• Experience with profiles, roles, and security model
• Knowledge of Apex classes & triggers, Lightning components (LWC/Aura)
• Experience with functional testing, regression testing, integration testing, and User Acceptance Testing (UAT)
• Experience with test case design, defect tracking and reporting, test data management
• Experience with Selenium WebDriver, TestNG / JUnit, Provar (preferred for Salesforce), Copado QA / AccelQ (nice to have)
• Experience with API testing (REST/SOAP APIs), tools like Postman, SoapUI
• Experience with database & data validation (SQL queries, Data validation and reconciliation)
• Experience with DevOps & tools (CI/CD pipelines, Version control (Git), Agile tools (JIRA, Azure DevOps))

Qualifications

• Education: Bachelor’s degree in Computer Science, IT, or related field
• Experience: 5+ years of QA experience, with at least 2–3 years in Salesforce testing
• Experience: Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder)
• Domain Knowledge: Familiarity with financial services or insurance domain