Salesforce Performance Tester

About the role

Zachary Piper Solutions is seeking a Salesforce Performance Tester to support a large-scale initiative within the federal technology sector. The Salesforce Performance Tester will play a critical role in ensuring the reliability, scalability, and responsiveness of enterprise Salesforce environments across Service Cloud and Experience Cloud.

Responsibilities

• Develop performance test strategies tailored to Salesforce Service Cloud and Experience Cloud applications.
• Build and execute performance test scripts using tools such as JMeter and LoadRunner.
• Simulate user loads for Salesforce UI, Experience Cloud portals, API integrations, and batch/async processes.
• Validate system response times, throughput, latency, governor limits, platform events, and async queue responses while documenting performance defects with detailed reproduction steps and logs.
• Capture, analyze, and report performance metrics related to Apex, SOQL queries, flows, REST/SOAP APIs, and LWC components.
• Evaluate integration performance across external APIs, AWS/Snowflake interactions, and authentication workflows.
• Collaborate with developers, architects, and cross‑functional teams to optimize performance across code, configurations, integrations, caching, and monitoring.
• Validate scalability for high‑traffic portals, high‑volume APIs, seasonal surges, and enterprise releases.
• Conduct peer reviews of test cases and testing documentation.

Qualifications

• Bachelor’s degree in computer science or related field
• Salesforce Experience Cloud Consultant certification preferred
• 8+ years of hands-on performance testing experience, including at least 4 years dedicated to Salesforce performance testing
• Experience supporting large, complex Salesforce projects with proficiency in Salesforce navigation and terminology
• Expertise in QA test management for both functional and non‑functional testing, including UI, backend, component, and integration test suites
• Hands-on experience developing automation test scripts from scratch
• Proficiency with tools such as LoadRunner (Performance Center), Selenium WebDriver, Cucumber, Jenkins, and GitHub
• Experience creating testing documentation including Test Summary Reports and traceability matrices
• Background analyzing performance reports to identify application, infrastructure, and network bottlenecks
• Experience performance-testing Salesforce-to-Snowflake ETL/ELT pipelines
• Knowledge of REST, SOAP, and GraphQL API performance testing
• Experience integrating automated performance testing into CI/CD pipelines
• Excellent communication skills with the ability to explain technical concepts to various audiences

Pay

Salary range: $130,000-$140,000 annual salary (depending on experience)

Benefits

• Full benefits including medical, dental, vision, 401(k), PTO, Paid Holidays, Sick Leave as required by law